Customer Service Assistant - Costa

One Retail; Warwick-on-Eden; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Competitive pay

Learning & development opportunities

Career progression

Job summary

Costa, part of Compass Group UK&I, is seeking a Customer Services Assistant to join a busy High Street location. This part-time role is contracted to 8 hours per week, offering a friendly team vibe and opportunities to grow within a company that rewards effort.

You will prepare food, handle cash, maintain hygiene standards, and represent the Costa brand while delivering great customer experience across around 6,000 venues. Competitive pay and development opportunities are available.

Qualifications

• Experience in a catering-related role is helpful but not essential.
• Able to work in a fast-paced, customer-facing environment.

Responsibilities

• Prepare delicious, high-quality food for customers.
• Create attractive displays and maintain brand image.
• Handle cash and operate the till.
• Comply with food handling, hygiene, and health & safety standards.

Skills

Enthusiastic attitude

Customer service

Team player

Reliability

Timekeeping

Safety-minded

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 8 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here's what you need to know before applying.

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Costa and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1908/42689001/52761341/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!