Corporate Services Manager, London

Aviva; City Of London; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Bonus 10%

Pension scheme

29 days holiday

Private Medical Benefit

Aviva product discounts

Matching Share Plan

Save As You Earn

Parental and carer’s leave

Flexible benefits

Volunteer days

Wellbeing support

Job summary

Aviva in London is seeking a Corporate Services Manager to lead multi-site workplace and building services across a regional portfolio. You’ll work with suppliers, landlords and internal teams to ensure safe, sustainable and high-quality services that enhance the colleague experience.

You’ll develop a regional team, hold suppliers to account for performance, and use data and stakeholder feedback to drive service improvements and strategic initiatives across our workplace environments.

Qualifications

• Experience managing facilities, workplace or building services within a multi-site or regional environment.
• Proven ability to manage supplier relationships, drive performance and resolve service issues effectively.
• Strong stakeholder management, influencing and negotiation skills across a wide range of internal and external partners.
• Ability to analyse service performance data, identify improvements and deliver measurable outcomes.
• Experience leading and developing teams, with strong organisational skills and a focus on continuous improvement.

Responsibilities

• Deliver safe, reliable and consistent workplace, facilities and building services across your allocated region.
• Lead and develop a regional team while holding suppliers accountable for performance, quality and value for money.
• Use data, colleague insight and stakeholder feedback to identify opportunities to improve services and deliver meaningful change.
• Work alongside Property, Procurement, Finance and Operational Resilience teams to support strategic initiatives and portfolio changes.

Skills

Facilities management

Supplier relationships

Stakeholder management

Data analysis

Team leadership

Job description

Corporate Services Manager, London

Salary circa £65,000 (depending on skills and experience)

Play a key role in shaping the workplace experience for colleagues across a regional portfolio, ensuring our offices are safe, sustainable and operating at their best.

Join a collaborative team where you'll lead supplier performance, influence service strategy and drive continuous improvement across Corporate Services.

A bit about the job

As a Corporate Services Manager, you'll be responsible for delivering safe, reliable and consistent workplace, facilities and building services across your allocated region. Working closely with suppliers, landlords, business leaders and internal teams, you'll ensure services are delivered to a high standard while creating a positive colleague experience. You'll play a pivotal role in resolving operational issues, maintaining compliance and driving service excellence across multiple locations.

You’ll lead and develop a regional team while holding suppliers accountable for performance, quality and value for money. Using data, colleague insight and stakeholder feedback, you’ll identify opportunities to improve services, influence key decisions and deliver meaningful change. You’ll also work alongside Property, Procurement, Finance and Operational Resilience teams to support strategic initiatives, portfolio changes and the ongoing evolution of our workplace environments.

Skills and experience we’re looking for

• Experience managing facilities, workplace or building services within a multi-site or regional environment.
• Proven ability to manage supplier relationships, drive performance and resolve service issues effectively.
• Strong stakeholder management, influencing and negotiation skills across a wide range of internal and external partners.
• Ability to analyse service performance data, identify improvements and deliver measurable outcomes.
• Experience leading and developing teams, with strong organisational skills and a focus on continuous improvement.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promise is by investing in you.We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £65,000(depending on location, skills, experience, and qualifications)
• Bonus opportunity – 10% (D grade)of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generouspension scheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here