Business Readiness Lead

Aviva Group; Norwich; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Bonus opportunity

Pension scheme

Holiday allowance

Product discounts

Share plans

Volunteering days

Wellbeing support

Flexible benefits

Parental leave

Cycle to work

Job summary

Aviva plc is seeking a Business Readiness Lead to drive change across Life Operations, including regulatory and large-scale initiatives. The role requires shaping solutions, aligning stakeholders, and delivering changes on time while maintaining compliance.

You will influence senior colleagues and manage risks in a fast-paced environment. You’ll operate across multiple locations (Norwich, York, Sheffield, Leatherhead) with around half of time spent in the office, collaborating with IT,

Qualifications

• Self-starter with good motivational skills.
• Proven relationship and Stakeholder Management skills and ability to influence effectively at different organisational levels.
• Risk and Issue Management skills.
• Courage and determination to challenge current practices.
• Experience of project/change delivery frameworks (Agile, waterfall, Systems thinking, process mapping).

Skills

Self-starter

Stakeholder management

Relationship management

Risk management

Issue management

Challenge practices

Change delivery frameworks

Job description

Business Readiness Lead

Salary: Circa £45,000 depending on skills and experience

Locations: Norwich, York, Sheffield or Leatherhead with 50% office attendance

Are you someone who is passionate about simplifying and improving our customer operations to deliver a great customer experience? Do you want to be part of an energetic and supportive team of c100 change professionals?

You may be working in a change role already or want to play a part in delivering the change roadmap for the Life Operations teams supporting the Aviva strategy. If you have a growth mindset, are not afraid to challenge the status quo, and are comfortable with changing priorities this may be the role for you. You will need to have a strong background in delivering successful change, stakeholder management and identification of risks with great commercial and analytical skills.

A bit about the role:

Business Readiness Leads support the IWR change portfolio, ranging from delivering regulatory changes to ensure we remain compliant, to delivering large scale projects that significantly impact the way operations teams operate.

Our role is to understand the impact of the changes, help shape the solutions and implement the change in a timely and compliant way to ensure our Ops teams are well prepared. You will keep your stakeholders informed whilst working with project teams to deliver to the project timeline and scope effectively and efficiently. We focus on strategy and work collaboratively with a variety of internal IT, Operations, Propositional and Governance teams to implement a challenging roadmap of change activity.

You will form part of a talented team that is eager to learn and develop. We have high professional standards and are not afraid to experiment with new ways of working and challenge the norm. We work to clear purposes & principles to ensure we deliver consistently as a team in the fast-paced world of operational change.

Skills and experience we’re looking for:

• Self-starter with good motivational skills
• Proven relationship and Stakeholder Management skills and ability to influence effectively at different organisational levels
• Risk and Issue Management skills
• Courage and determination to challenge current practices
• Experience of project/change delivery frameworks (Agile, waterfall, Systems thinking, process mapping)

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary c. £45,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.