Corporate Receptionist - Part-time

Rapport Guest Services; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading guest services company seeks a part-time Corporate Receptionist in the City of London. This role focuses on creating a memorable guest experience in a prestigious client environment. Ideal candidates will provide exceptional customer service, maintain a professional demeanor, and work as part of a collaborative team.

Benefits

Travel and grocery discounts

Contributory pension scheme

Access to wellness programs

Endless learning and development opportunities

Paid day off for community service

Qualifications

• Outgoing personality with the ability to build rapport.
• Excellent command of English, both verbal and written.
• Creative, proactive, organized, detail-oriented.

Responsibilities

• Greet guests and ensure smooth transitions.
• Set up meeting rooms and manage guest requests.
• Maintain cleanliness of client and internal spaces.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Job description

Join to apply for the Corporate Receptionist - Part-time role at Rapport Guest Services

Join to apply for the Corporate Receptionist - Part-time role at Rapport Guest Services

We are recruiting a Corporate Receptionist to join our Rapport team at one of our prestigious client offices in the City of London. Our client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5-star memorable experience to all key stakeholders, covering the operation of all client floors and hospitality areas.

The Corporate Receptionist is a hands-on and proactive role that requires character that actively seeks opportunities to improve efficiencies and enhance the overall business environment. The role will specialise in the external client experience, from ground floor to the meeting room.

Type of contract: Part-time, Permanent

Hours: 20 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM). Overtime may be required on occasion of events as per business needs

Main Responsibilities

• Warmly greeting all guests/ visitors with a smile, following agreed standards
• Escorting guests to required destination (if required), ensuring smooth transitions between team members at each stage of their journey
• Always looking for opportunities to develop our service and innovations
• Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
• Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
• Setting up meeting rooms to the required standard including the set-up of food and beverages and ensure that they are checked prior to any meeting taking place
• Carrying out cleaning duties to ensure all areas of the office, both client and internal spaces are up to the expected standard
  
  
  

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
• Have an excellent command of English, verbal and written
• Be creative, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
• Have the ability to work independently and as part of a large team
• Display excellent personal presentation and interpersonal skills
• Have passion to deliver excellent guest service in everything that they do
• Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment
  
  
  

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
  
  
  

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About The Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our Most Prestigious Awards Include

• In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• Top 30 Best Places to Work in Hospitality in 2021 winner.
• Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019
  
  
  

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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