Corporate Receptionist

Career Legal; Slough; On-site; GBP 34,000 - 37,000; Full time

Job summary

Career Legal in the City of London is seeking a Corporate Receptionist for a leading international law firm. The role centres on delivering a professional front-of-house experience from the reception desk, registering clients on arrival and coordinating refreshments as required.

You will escort clients to meeting rooms, manage room bookings and liaise with AV, facilities and catering teams to ensure all events run smoothly.

Qualifications

• Front of house experience in a professional services or legal firm.
• Exceptional client service to a 5-star standard.
• Strong attention to detail for large, complex bookings.
• Ability to prioritise workload and stay calm under pressure.
• Team player with flexible shifts and reliable attendance.
• Experience with room booking systems (Rendezvous, Manhattan, Condeco).

Responsibilities

• Greet clients professionally and manage arrival registrations.
• Escort clients to meetings and manage refreshments.
• Maintain and stock client meeting rooms and reception area.
• Support events with meet-and-greet and registrations.
• Coordinate room bookings using the scheduling system.
• Answer calls and direct inquiries; arrange taxis as needed.
• Collaborate with AV and facilities teams for events.
• Ensure safety and a tidy, secure reception environment.

Skills

Front of house

Client services

Attention to detail

Time management

Team player

Shift flexibility

Professional appearance

Tools

Rendezvous

Manhattan

Condeco

Job description

CORPORATE RECEPTIONIST – CITY LAW FIRM

CITY OF LONDON

£34,000 - £37,000

My client, a leading international law firm based in the City, are seeking a Receptionist to join their busy team

THE ROLE

• Delivering the professional greeting of clients and visitors to the highest standards from the reception desk; registering clients on arrival and calling partners/ hosts before escorting client to reception area and offering and supplying refreshments
• Escorting clients to meeting rooms, ensuring all requirements and expectations are met
• Managing the meeting room space, ensuring standards are maintained and all client areas are fully stocked and functional at all times.
• Supporting all events with meet and greet and registration, maintaining the standard of meeting rooms
• Checking all client meeting rooms before commencement of meetings to ensure standards are met
• Maintaining constant presence within client meeting floor in a host capacity, monitoring general meeting room status; overrunning or short running meetings, communicating with other support teams for clearing and set ups and completing full detailed room checks
• Booking, confirming and amending room-booking requests using booking system and communicate with various support services
• Answering telephones and redirecting phone calls
• Booking, amending and announcing taxis and deal professionally with any issues
• Working closely with AV team regarding set up of video, telephone conferencing and general equipment set ups
• Daily communication with the Facilities team and liaising with the catering team regarding refreshments, lunches and dinners for meetings
• Dealing professionally and efficiently with queries from external and internal users via email and phone
• Maintaining neat and tidy reception area at all times
• Maintaining stock levels for stationary in client meeting rooms
• Maintaining a safe and secure working environment to ensure safety of employees, building and visitors/clients

SKILLS AND EXPERIENCE

• Front of house experience essential - ideally gained within large professional services or legal firm
• Exceptional client services experience to a 5 star standard
• High level attention to detail is a must to be able to deal with large, complex bookings
• Ability to prioritise workload and be calm under pressure
• Demonstrate a team player attitude at all times
• Flexibility in both attitude and working hours is essential, working shifts and willing to step in when required, covering team absence when required.
• Excellent timekeeping and attendance
• Professional appearance at all times
• Knowledge of modern room booking systems is required (Rendezvous, Manhattan, Condeco) with experience of booking complex meetings & block bookings
• The candidate will be required to work on a shift rota based on 35 hours per week: Monday to Friday between hours of 7am and 7pm