Corporate Receptionist

Chartwells Independent; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Chartwells Independent is seeking a Corporate Receptionist for a prestigious contract near Canary Wharf in London. Join a dynamic team committed to excellence in client support and service delivery. You will be responsible for welcoming visitors, managing registrations, and coordinating meeting facilities. Excellent opportunity to develop your career with a leading company offering competitive benefits and professional training.

Benefits

Travel and grocery discounts

Contributory pension scheme

Wellness programs

Learning and development opportunities

Paid day off for community service

Qualifications

• At least 2 years of experience as a receptionist or in a similar role.
• Demonstrate strong customer service and interpersonal skills.
• Communicate effectively, both in writing and verbally.

Responsibilities

• Greet and welcome all visitors professionally and courteously.
• Manage visitor registration and sign-in procedures.
• Schedule and coordinate meeting rooms and conference facilities.

Skills

Customer service

Interpersonal skills

Time management

Organisational skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

We are looking for a Corporate Receptionist to join our team at one of Rapport’s most prestigious contracts near Canary Wharf. The client is one of the Big Four leading audit and accounting firms, and you will play a crucial role in delivering award winning service to our clients and their guests, offering a one-stop-shop service from reservation through to client journey experience.

The successful candidate will hold the job title of Client Support Services Ambassador.

Type of contract:Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

Travel: Primarily based in London, with coverage at other locations as per business needs. Travel, accommodation, and dinner are provided if required to work outside the main site.

What will you get?

• Financial Freedom:Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer subsidised meals/allowance while on duty.
• Secure Your Future:Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community:Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Greet and welcome all visitors professionally and courteously.
• Direct visitors to the appropriate meeting rooms or offices.
• Manage visitor registration and sign-in procedures.
• Schedule and coordinate meeting rooms and conference facilities.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Have a High School Diploma or equivalent
• Ideally, have at least 2 years of experience as a receptionist or in a similar role
• Demonstrate strong customer service and interpersonal skills
• Communicate effectively, both in writing and verbally
• Work well independently and as part of a team
• Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Exhibit strong organisational and time management skills
• Handle multiple tasks efficiently in a fast-paced environment
• Maintain a professional appearance and uphold confidentiality

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

• In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• Top 30 Best Places to Work in Hospitality in 2021winner.
• Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.