Corporate (Publications) Senior Specialist

THE NATIONAL EXAMINATION BOARD IN OCCUPATIONAL SAFETY AND HEALTH; Leicester; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days’ annual leave increasing with?

Generous pension scheme

Private healthcare and cash plan

Employee Assistance Programme

Death in service

Cycle Scheme

Discounted gym membership

Job summary

NEBOSH in the United Kingdom is seeking a Corporate Publications Senior Specialist to join our Business Development team in Leicester on a hybrid basis. You will drive revenue from NEBOSH publications, learning materials and licensing opportunities, combining account management, sales and e-commerce activities to grow the business end-to-end.

You will manage relationships with customers and partners, use Salesforce for pipeline tracking and oversee the NEBOSH Shopify platform, helping to

Qualifications

• At least two years' experience in a business development, account management, sales or customer relationship role.
• Experience with CRM systems, ideally Salesforce.
• Experience with e-commerce platforms, ideally Shopify.
• Strong communication, influencing and relationship-building skills.
• Excellent organisational skills and ability to manage multiple priorities.
• Customer-focused and proactive with ability to take ownership.

Responsibilities

• Develop and maintain strong relationships with customers, partners and prospective clients.
• Identify and pursue opportunities to increase sales of publications, learning materials and licensing arrangements.
• Support and deliver promotional campaigns and commercial initiatives.
• Manage and optimise the NEBOSH Shopify e-commerce platform.
• Use Salesforce CRM to manage customer relationships, sales activity and reporting.
• Monitor sales performance and deliver against targets and KPIs.
• Analyse customer feedback and market trends to identify opportunities for growth and improvement.
• Collaborate across the organisation to ensure a seamless customer journey and maximise commercial impact.
• Represent NEBOSH at meetings, events and industry activities as required.

Skills

Business development

Account management

Sales

Customer relationship

Tools

Salesforce

Shopify

Job description

Corporate (Publications) Senior Specialist PR093

Location: Leicester – Hybrid

Vacancy Type: Permanent/Full Time

Application Deadline: Friday, October 23, 2026

Salary – £36,000 per annum

Contract Type: Permanent / Full time (35 hours per week)

Job summary: We are looking for a Corporate (Publications) Senior Specialist to join our Business Development team and play a key role in growing revenue from publications, learning materials and licensing opportunities.

Who are we?

The National Examination Board in Occupational Safety and Health (NEBOSH) is the world’s leading provider of health, safety and environmental qualifications.

About the role:

Reporting to the Corporate Commercial Manager, you will be responsible for driving the commercial performance of NEBOSH publications and associated learning resources. This is a multi-faceted role that combines business development, account management, e-commerce and cross-functional collaboration.

Key responsibilities:

• Develop and maintain strong relationships with customers, partners and prospective clients.
• Identify and pursue opportunities to increase sales of publications, learning materials and licensing arrangements.
• Support and deliver promotional campaigns and commercial initiatives.
• Manage and optimise the NEBOSH Shopify e-commerce platform.
• Use Salesforce CRM to manage customer relationships, sales activity and reporting.
• Monitor sales performance and deliver against agreed targets and KPIs.
• Analyse customer feedback and market trends to identify opportunities for growth and improvement.
• Collaborate across the organisation to ensure a seamless customer journey and maximise commercial impact.
• Represent NEBOSH at meetings, events and industry activities as required.

Some UK and occasional international travel may be required.

About you:

We're looking for someone who combines commercial awareness with strong relationship-management skills. You'll be proactive, organised and motivated by achieving results, while also being comfortable working collaboratively across different teams.

You will ideally have:

• At least two years' experience in a business development, account management, sales or customer relationship role.
• Experience of working with CRM systems, ideally Salesforce.
• Experience of using e-commerce platforms, ideally Shopify.
• Strong communication, influencing and relationship-building skills.
• Excellent organisational skills and the ability to manage multiple priorities.
• A positive, curious and customer-focused approach.
• The confidence to identify opportunities and take ownership of delivering results.

Why join NEBOSH:

You will be part of a successful organisation with over 220 colleagues, generating approximately £25m of annual income and with a genuine social purpose. Every day our work helps improve health, safety, wellbeing and environmental management in workplaces around the world.

What we offer:

Working week:

35 hours Monday – Friday.

Location:

Hybrid – Leicester office (close to Fosse Park and M1). You will be required to attend the Leicester office for meetings.

Salary:

£36,000 per annum

Other benefits:

• 25 days’ annual leave increasing with service
• Generous pension scheme
• Private healthcare and cash plan
• Employee Assistance Programme
• Death in service
• Cycle Scheme
• Discounted gym membership

Great Place to Work Certified

Job Profile

Job Profile document