Corporate Hospitality and Events Coordinator

The Gallery; Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

On-site gym

Company pension

Hybrid working options

Job summary

The Gallery is seeking a proactive Corporate Hospitality & Events Coordinator to join the Front of House Operations team. You will manage bookings, welcome clients, assist in the café, and help run bars across The Gallery, Munchy’s Café and Manchester Recording Studios.

Ideal candidates are friendly, well-organised and able to work across multiple venues with flexibility for evenings and weekends during events. Full-time, permanent role with 9am-5pm hours on weekdays.

Qualifications

• Excellent customer service and communication skills.
• Strong organisational abilities and time management.
• Confident in dealing with clients and enquiries.

Responsibilities

• Welcoming visitors and managing reception across The Gallery, Munchy’s Café and Manchester Recording Studios.
• Coordinate bookings and events from start to finish.
• Assist in café/bar operations and service.
• Maintain stock, cleanliness and upkeep of spaces.

Skills

Strong communication

Customer service

Organisation & time management

Event coordination

Flexible / initiative

Tools

Booking systems

Cash handling

MS Office / Email systems

Job description

Corporate Hospitality & Events Coordinator at The Gallery

1. The Details

• Contract:Full-time, permanent
• Hours:Monday-Friday, 9am-5pm, with flexibility for evening and weekend events
• Salary:From £23,000

2. The Role

I'm looking for someone to join my Front of House Operations team.

This isn't your typical front-of-house role. I want someone who enjoys meeting people, keeping things organised and getting involved in all aspects of the business. You'll be working across The Gallery, Munchy's Café and Manchester Recording Studios, helping me manage bookings, look after clients, organise events and keep everything running smoothly.

Some days you'll be coordinating an event; others you'll be welcoming clients, helping in the café or running a bar. I need someone who is proactive, reliable and happy to roll up their sleeves and get involved wherever they're needed.

There's plenty of opportunity to learn, take on responsibility and develop your skills across hospitality, events and business operations.

3. Who You'll Be Working With

The Galleryprovides professional workspace, offices, meeting rooms and event spaces.

Munchy's Caféoperates within The Gallery, serving food and drinks to our tenants, visitors and customers.

Manchester Recording Studiosprovides recording facilities and creative spaces for artists and clients.

You'll work across all three businesses, getting to know our clients, supporting our teams and helping deliver a great experience for everyone who walks through our doors.

4. What You'll Be Doing

Looking After People

• Welcoming visitors, clients, tenants, artists and guests.
• Managing reception, phone calls and general enquiries.
• Helping clients with bookings, facilities and requests.
• Making sure our spaces are welcoming and professionally presented.
• Dealing with questions and resolving issues quickly.
• Preparing and serving food and drinks.
• Providing friendly, efficient customer service.
• Keeping the café clean, organised and running smoothly.
• Monitoring stock and maintaining food hygiene standards.

Coordinating Events

• Responding to event enquiries and managing bookings.
• Speaking with clients to understand what they need.
• Organising room bookings, event preparation and setup.
• Helping events run smoothly from start to finish.
• Setting up and clearing event spaces.
• Setting up and running bars at relevant events, including serving drinks and processing payments.
• Monitoring stock and following licensing and responsible alcohol-service procedures.

Keeping the Business Organised

• Managing bookings, calendars, emails and administrative tasks.
• Keeping records accurate and up to date.
• Communicating with clients and colleagues to keep things moving.
• Spotting problems before they arise and finding practical solutions.
• Looking for ways to improve how we work and the experience we offer.

5. Who I'm Looking For

I'm looking for someone who is friendly, organised and confident dealing with people. You don't need to know everything already, but you do need to be willing to learn, use your initiative and take responsibility for your work.

• Strong communication and customer service skills.
• Good organisation and time management.
• Confidence speaking with clients and handling enquiries.
• Comfortable using computers, email and basic administrative systems.
• Able to manage different tasks and priorities.
• Flexible and happy to work across all three businesses.
• Experience managing bookings or customer enquiries.
• Experience helping organise or run events.
• Familiarity with cash handling, stock control or booking systems.

6. Training and Development

I'll provide training on our venues, booking systems, hospitality procedures, event coordination and relevant health and safety requirements.

You’ll have the opportunity to learn how different parts of the business operate, build relationships with clients and develop skills in events, operations and venue management.

7. Working Hours

The usual working pattern is Monday to Friday, 9am-5pm. Some evening and weekend work will be required to support events and bookings.

• On-site gym
• Company pension
• Discounted food and drinks at Munchy's Café
• Company events
• Hybrid working options, where suitable for the role
• Free on-site parking
• Private medical insurance
• Sales promotions and competitions
• Sick pay

9. What Success Looks Like

I want someone I can trust to take ownership of their responsibilities, keep things organised and make sure clients receive a great experience.

You'll be successful in this role if you handle bookings and enquiries accurately, help deliver well-run events, work reliably and independently, and become a valued part of the team.