Corporate Front Desk Concierge & Admin Lead

ST James Facilities; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

ST James Facilities is seeking a Corporate Receptionist to be based at the front of house in our flagship building. You will welcome visitors, manage the reception desk, coordinate with security and facilities, and support Building Management with administrative tasks.

You'll sign in guests, answer calls, create weekly reports, and maintain up-to-date procedures. The role requires excellent English, strong customer service, and proficiency with Microsoft Office.

Qualifications

• Experience delivering exceptional customer service.
• Excellent command of English (verbal and written).
• Strong interpersonal skills and adaptability to business demands.
• Punctual, proactive, and flexible attitude.
• Proficient with Microsoft Office (Excel/PowerPoint).

Responsibilities

• Direct front-of-house reception and greet visitors.
• Sign in guests and direct them to floors per procedures.
• Maintain/update building folders, procedures, and reports.
• Answer calls, take messages, and transfer as needed.
• Create and manage events calendar and internal reports.
• Produce weekly/monthly reports for Building Management.

Skills

Customer service

English proficiency

Interpersonal skills

Microsoft Office

Hospitality experience

Tools

Microsoft Office

PowerPoint

Excel

Job description

ST James Facilities is seeking a Corporate Receptionist to be based at the front of house in our flagship building. You will welcome visitors, manage the reception desk, coordinate with security and facilities, and support Building Management with administrative tasks.

You'll sign in guests, answer calls, create weekly reports, and maintain up-to-date procedures. The role requires excellent English, strong customer service, and proficiency with Microsoft Office.