Corporate Communications Campaign Manager

WMJobs; Wolverhampton; Hybrid; GBP 54,000 - 59,000; Full time

Benefits offered by this job

Hybrid working

Two days in the office, three fromHome

Job summary

City of Wolverhampton Council is seeking a Corporate Communications Campaign Manager to join the West Midlands Pension Fund's communications team in a hybrid full-time role. You will lead strategic campaigns, coordinate content for members and employers, and translate complex pension topics into accessible messaging.

The successful candidate will have substantial experience in communications campaigns, strong stakeholder management, and excellent planning and reporting skills.

Qualifications

• Substantial experience managing communications campaigns within a public, private or third sector organisation.
• Experience developing communications plans, coordinating delivery and reporting progress against objectives.
• Excellent stakeholder management and the ability to produce clear, engaging content for a variety of audiences.
• Strong project coordination, planning and risk management skills, with the ability to manage competing priorities.
• A collaborative approach and a passion for delivering customer‑focused communications.

Responsibilities

• Lead strategic campaign planning and delivery, managing the communications grid, forward plan and priorities to ensure campaigns are co-ordinated, timely and aligned with Fund objectives.
• Develop and deliver integrated campaigns across the Fund’s key audiences and priorities, including member, employer, internal, responsible investment, governance, consultation and change communications.
• Turn complex subjects into clear, accurate and accessible communications, working with subject‑matter experts to develop effective briefs, messages, audience plans and content for internal and external audiences.
• Drive a high‑performing and customer‑focused communications service, co‑ordinating colleagues, suppliers and resources and supporting the development of team capability, standards and ways of working.
• Protect and strengthen the Fund’s reputation by managing communications risks, sensitive issues, appropriate approvals and escalation, while maintaining strong standards of accessibility, data protection and information governance.
• Measure impact and continuously improve communications, using KPIs, evaluation, insight and feedback to assess performance and improve campaign planning, content, channels and delivery.
• Support delivery of the Fund’s communications strategy and wider Corporate Plan, reporting on progress, achievements, risks and issues and ensuring communications activity demonstrates value for money

Skills

Campaign management

Communications planning

Stakeholder relations

Project coordination

Customer-focused comms

Job description

City of Wolverhampton Council,

Corporate Communications Campaign Manager

£54,143 - £58,602 (Grade 8)

Full Time (Hybrid)

Join West Midlands Pension Fund in a key communications role that helps shape how our members experience and engage with their pension as they move towards retirement. You will lead and co-ordinate campaigns across the Fund, bringing together compelling, accessible communications that help members and employers understand what matters to them. This is an important role at the heart of West Midlands Pension Fund, helping us communicate clearly and effectively with our members as they navigate their pension journey towards retirement, while building the Fund’s profile and reputation across the wider pensions and investment industry. As Campaign Manager, you will lead the planning and co-ordination of high-quality, accessible campaigns that connect members and employers with the information that matters to them, while developing compelling campaigns that showcase the Fund’s investment activity, responsible investment approach and wider industry contribution. You will help position the Fund as a credible and influential voice within the pensions and investment sector, translating complex investment themes and organisational priorities into engaging content and campaigns that strengthen our brand, demonstrate our values and enhance our external reputation. Working across the organisation, you will ensure our communications are strategic, joined-up and impactful. This is an opportunity to make a visible contribution both to the experience of our members and to how West Midlands Pension Fund is recognised, understood and valued across the industry.

About WMPF

WMPF is one of the UK’s largest pension funds providing local authority pension benefits for employees across the West Midlands. We manage and administer the pension interests of over 330,000 scheme members, 800+ employers and currently have over £22 billion in assets under management.

We are recruiting for a Corporate Communications Campaign Manager to join our continually growing Communications Service area. Our brand-new offices are based at the i9 building in Wolverhampton and is an excellent location for transport links by car, bus, train and tram.

What The Day Will Look Like

• Lead strategic campaign planning and delivery, managing the communications grid, forward plan and priorities to ensure campaigns are co-ordinated, timely and aligned with Fund objectives.
• Develop and deliver integrated campaigns across the Fund’s key audiences and priorities, including member, employer, internal, responsible investment, governance, consultation and change communications.
• Turn complex subjects into clear, accurate and accessible communications, working with subject‑matter experts to develop effective briefs, messages, audience plans and content for internal and external audiences.
• Drive a high‑performing and customer‑focused communications service, co‑ordinating colleagues, suppliers and resources and supporting the development of team capability, standards and ways of working.
• Protect and strengthen the Fund’s reputation by managing communications risks, sensitive issues, appropriate approvals and escalation, while maintaining strong standards of accessibility, data protection and information governance.
• Measure impact and continuously improve communications, using KPIs, evaluation, insight and feedback to assess performance and improve campaign planning, content, channels and delivery.
• Support delivery of the Fund’s communications strategy and wider Corporate Plan, reporting on progress, achievements, risks and issues and ensuring communications activity demonstrates value for money

About You

We're looking for an organised and creative communications professional who can confidently manage multiple projects while building strong relationships across the organisation.

• Substantial experience managing communications campaigns within a public, private or third sector organisation.
• Experience developing communications plans, coordinating delivery and reporting progress against objectives.
• Excellent stakeholder management and the ability to produce clear, engaging content for a variety of audiences.
• Strong project coordination, planning and risk management skills, with the ability to manage competing priorities.
• A collaborative approach and a passion for delivering customer‑focused communications.

Experience within pensions, local government or another regulated environment would be an advantage, but isn't essential.

Why choose the West Midlands Pension Fund?

You will receive a generous holiday entitlement (starting with 26 days a year plus bank holidays). We usually work two days a week in the office and three from home.

We have a modern office environment that offers a relaxed working atmosphere with study and breakout areas, meeting rooms and kitchens with free tea and coffee making facilities. There are also cloakrooms, bike stores, showers and lockers available.

Other benefits whilst working for the fund include the employee awards scheme and on‑the‑job development where you will be provided with comprehensive study support for professional exams, formal education & structured training and the potential to advance within a growing organisation.

Working at the fund is a great way to start or develop your career and will give you the opportunity to explore, question and collaborate. You will build your skills and knowledge but also a network where everyone is here to help support you learn and develop in a place where you can thrive both professionally and personally making a shared impact.

We are delighted to have been accredited PASA, Investors in People, customer service excellence and we have Bronze Organisational Membership with the British Dyslexia Association and are working towards their Smart Award, which further underlines our commitment to diversity and inclusion.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance. You also have 24‑hour access to an employee assistance programme.

As a new employee of our Communications team, you will receive a robust interactive 6‑week induction plan providing you the opportunity to engage with key stakeholders across the fund. You will also be enrolled onto a range of professional training courses including an introduction to the LGPS and team building to encourage collaborative working, allowing you to thrive in your new role.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums.

Recruitment of Ex‑Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here.

Attached documents

Corporate Communications Campaign Manager.pdf

Accreditiations and memberships (5).pdf