Corporate Administrator

NHS National Services Scotland; Inverness; On-site; GBP 24,000 - 29,000; Full time

Job summary

NHS Highland is seeking a Corporate Administrator to join the Corporate Governance Service. The role spans supporting Directors, managing confidential information, and organising board and committee meetings with high standards and timely delivery.

Key duties include diary and mail management, problem solving across the Corporate Support Team, and assisting with governance processes including records management, risk updates, FOI and complaints.

Qualifications

• Strong communication skills and the ability to engage effectively with colleagues at all levels.
• Experience supporting Directors and managing confidential information.
• Excellent minute taking and organisation skills.

Responsibilities

• Work with Directors to understand workload and priorities, providing a confidential administrative service.
• Plan, service and minute Board and Committee meetings to high standards and deadlines.
• Resolve day-to-day problems and liaise with Corporate Support Team and other directorates.
• Support governance processes, records management, risk registers, FOI requests and complaints.

Skills

Communication

Time management

Minute taking

Diary management

Stakeholder engagement

Job description

NHS Highland is embarking on an exciting new chapter following a comprehensive service redesign, and we are seeking a dynamic and experienced individual to join our Corporate Governance Service as a Corporate Administrator.

In this pivotal role, postholders will work flexibly across the Corporate Support Team and this will include the following duties as required according to workloads and demands:

• working closely with Directors in all aspects of their work, understanding their workload and its complexities and thus enabling them to focus on their key priorities. This involves providing a confidential, efficient, effective administrative service, interpreting and prioritising mail, developing and maintaining systems for the recording and actioning of mail, preparing responses to correspondence and effectively managing electronic diaries.
• planning, organising and servicing Board and Committee meetings supporting the work of NHS Highland to a high standard, ensuring all deadlines are timeously met.
• resolving day to day problems independently and liaise with other Corporate Support Team colleagues as well as those in other directorates.
• providing assistance with a range of administrative processes in support of board governance, corporate records management, risk register updates, whistleblowing standards, freedom of information requests and complaints.

We are looking for a committed professional with:

• Strong communication skills, resilience, and the ability to engage effectively with colleagues at all levels.
• A passion for innovation, continuous organisational improvement, and team development.
• Strong minute taking ability.

Previous experience in a committee and executive support role would be desirable.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

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Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

Additional information for candidates

• Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.
• Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
• Posts close at midnight on the indicated date.
• Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately.
• Please check your e‑mail regularly (including junk folders) and also your Jobtrain account for updates.
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland.

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.

• Care and compassion
• Dignity and respect
• Openness, honesty and responsibility
• Quality and teamwork