Corporate Account Handler

Stride Resource Management Ltd; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance firm is seeking an experienced Account Handler to join their dynamic team. This role involves managing client renewals, liaising with insurers, and mentoring junior colleagues while providing exceptional customer service. The ideal candidate will have previous insurance experience and be process-driven and organized, with strong communication skills.

Benefits

25 days holiday + bank holidays

Pension scheme with employer contributions

Life insurance (4x salary)

Income protection (up to 50% salary)

Private medical insurance

Company shares discount

Gym discounts

Qualifications

• Previous insurance experience is essential.
• Process-driven, detail-oriented and highly organised.
• Confident communicator with strong relationship-building skills.

Responsibilities

• Manage client renewals, new business and mid-term adjustments accurately.
• Liaise with insurers and clients, resolving policy queries.
• Prepare renewal documentation and negotiate market terms.

Skills

Communication

Customer Centricity

Organizational Skills

Relationship Building

Education

CII qualification

Job description

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Are you an experienced Account Handler looking to join a dynamic, customer-focused insurance team?

We're recruiting on behalf of a leading insurance firm for a driven professional to deliver exceptional service, support growth and mentor junior colleagues.

Key Responsibilities:

• Manage client renewals, new business and mid-term adjustments accurately and efficiently
• Liaise with insurers and clients, resolving policy queries and ensuring full compliance
• Prepare renewal documentation and negotiate best terms in the market
• Maintain accurate records and support with credit control issues where needed
• Share knowledge to support team development and customer-first outcomes
  
  

What We're Looking For:

• Previous insurance experience is essential
• Working towards or holding a CII qualification is advantageous
• Process-driven, detail-oriented and highly organised
• Confident communicator with strong relationship-building skills
• Customer-centric, results-focused and team-minded
  
  

Benefits Include:

• 25 days holiday + bank holidays (option to buy 5 more)
• Pension scheme with employer contributions
• Life insurance (4x salary, with top-up options)
• Income protection (up to 50% salary)
• Private medical insurance or health cash plan
• Company shares discount, critical illness cover, gym discounts & more