Copy of Assistant Manager

greene king; Greater London; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Career development

Employee discounts

Employee Assistance Programme

Refer a Friend up to £1,500

Wagestream

Retail discounts

Job summary

Greene King’s Blue Posts in St James's is seeking an Assistant Manager to help run a flagship Central London pub, delivering high-volume hospitality and leading a skilled team during busy shifts. You’ll drive service quality, customer experience and commercial performance in a fast-paced, wet-led environment.

This role offers progression toward General Manager with strong leadership, coaching, and engagement during major sporting events and live entertainment.

Qualifications

• Previous hospitality management experience - essential.
• Experience in busy, high-volume pubs or similar venues.
• Experience managing large teams and leading busy shifts.
• Confidence working in a fast-paced, wet-led operation.
• Strong understanding of customer experience and hospitality.
• Commercial awareness with ability to spot sales opportunities.
• Confidence managing sporting events and peak periods.
• Hands-on leadership style with team, not office-based.
• Strong communication and ability to develop staff.
• Ambition to progress towards General Manager.

Responsibilities

• Support the General Manager in day-to-day running of a high-volume Central London pub.
• Take ownership of shifts and lead the team during busy services.
• Coach, develop and motivate the team to deliver great hospitality.
• Create an energetic, welcoming atmosphere for regulars and visitors.
• Drive sales and maximise opportunities across a busy wet-led operation.
• Lead from the front during major sporting events and peak periods.
• Maintain high standards of service, safety, cleanliness and compliance.
• Support live music, sporting events and other activities that bring the pub to life.
• Build relationships with customers and become a familiar local face.
• Support the General Manager in driving the business forward and preparing for next steps.

Skills

Hospitality management

Team leadership

Customer experience

Commercial awareness

Sporting events management

Communication skills

Ambition to GM

Job description

What's the opportunity?

As Assistant Manager, you'll play a key role in helping to run one of our biggest and busiest sites in the area.

Working closely with the General Manager, you'll be a visible leader on the floor - driving standards, developing the team and making sure our customers get an experience worth coming back for.

You'll be responsible for:

• Supporting the General Manager in the day-to-day running of this high-volume Central London pub.
• Taking ownership of shifts and confidently leading the team during busy services.
• Coaching, developing and motivating the team to deliver consistently great hospitality.
• Creating an energetic, welcoming atmosphere for both our regular customers and visitors to London.
• Driving sales and maximising opportunities across our busy wet-led operation.
• Leading from the front during major sporting events and peak trading periods.
• Maintaining excellent standards across service, safety, cleanliness and compliance.
• Helping deliver live music, sporting events and other occasions that bring the pub to life.
• Building strong relationships with customers and becoming a familiar face within the local community.
• Supporting the General Manager in driving the business forward and preparing yourself for your next career step.

A pub where sport takes centre stage

Sport is a huge part of life at the Blue Posts.

With Sky Sports and TNT Sports, we're a benchmark venue for sporting trade, attracting customers who want to watch the big games in a lively Central London setting.

From major football fixtures to other sporting events, you'll need to understand what makes a great sports pub - and know how to lead your team when the volume and atmosphere step up.

We're also home to live music and regular events, making this one of the area's biggest and most exciting venues.

Company Description

Blue Posts, St James's
Assistant Manager
Salary - £34,000 - £38,000 + Bonus

Ready to take your next step towards General Manager?

If you're an experienced hospitality manager looking for a bigger challenge, a high-volume operation and a clear route to progression, the Blue Posts in St James's could be your next move.

Just a short walk from Green Park Station, we're a flagship Urban & Heritage site in the heart of Central London, surrounded by St James's Palace, Green Park and some of London's busiest streets.

And this isn't a quiet neighbourhood pub. With weekly sales of around £45-50k, a predominantly wet-led offer and a huge sporting following, we're a fast-paced, high-energy operation where no two shifts are the same.

Additional Information

And there's plenty in it for you...

• Career development across Greene King and our range of brands.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% for loved ones across our brands.
• 50% employee discount and 25% for loved ones at Greene King Inns.
• Free Employee Assistance Programme.
• Enhanced family-friendly maternity and paternity support.
• Menopause Friendly Employer.
• Refer a Friend scheme - up to £1,500.
• Wagestream.
• Retail discounts, including up to 30% at Superdrug and Three Mobile.

Greene King is the country's leading pub company and brewer. With over 220 years of history and a 39,000-strong team, we're on a mission to pour happiness into lives and become the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Bring your experience. Lead a flagship venue. Build your future with Greene King.

Qualifications

What we're looking for

This is an opportunity for someone who is ready to take their management career to the next level.

We're looking for:

• Previous hospitality management experience - essential.
• Experience working in a busy, high-volume pub, bar, restaurant or similar environment.
• Experience managing large teams and leading busy shifts.
• Confidence working in a fast-paced, predominantly wet-led operation.
• A strong understanding of customer experience and what great hospitality looks like.
• Commercial awareness and the ability to spot opportunities to grow sales.
• Confidence managing sporting events and busy peak periods.
• A hands-on leadership style - you'll be working with your team, not from an office.
• Strong communication skills and the ability to motivate and develop people.
• Ambition to progress towards a General Manager role.

Most importantly, we're looking for someone with energy, confidence and ambition - someone who wants to make their mark on a flagship venue and build a long-term career with Greene King.

Why the Blue Posts?

This is more than just another Assistant Manager position.

You'll be joining a flagship Urban & Heritage site in Central London, working in one of our highest-volume operations and gaining valuable experience across people leadership, commercial performance, sporting trade and large-scale hospitality.

And we're passionate about developing our Assistant Managers. If your ambition is to become a General Manager, we'll give you the support, development and opportunities to help you get there.