Copy of Assistant Manager

SmartRecruiters, Inc.; Exmouth; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Employee discount

Loved ones discount

Wagestream

Employee Assistance Programme

Career development

Job summary

Greene King Bath House in Exmouth is seeking an Assistant Manager to lead a high-volume seaside pub, overseeing a two-floor operation and driving excellent hospitality during peak seasons and major sporting events. You’ll work closely with the General Manager to ensure smooth service and strong team performance.

The role requires hospitality leadership experience, a passion for sport, and the ability to manage busy periods while maintaining top standards of service and safety.

Qualifications

• Experience leading a busy, high-volume pub operation.
• Strong customer-service orientation and people management.
• Passion for sport and delivering memorable hospitality.

Responsibilities

• Support the General Manager with day-to-day operations.
• Lead from the front and set high hospitality standards.
• Manage a two-floor operation (bar and dining) smoothly.
• Coach, motivate and develop the team; handle busy periods confidently.
• Plan and deliver large sporting events to maximise sales.

Skills

Hospitality management

Team leadership

Sports knowledge

Customer service

Job description

• Salary for Advertising: £31,000 - £35,000 + Bonus
• Dept. L4/House: Bath House (Exmouth) - 07713

Company Description

Ready to make your mark by the seaside?

If you’re an experienced hospitality professional who lives and breathes hospitality, knows your way around a busy pub and thrives when the pressure is on, we could have the perfect opportunity for you at the Bath House in Exmouth.

Sitting proudly on the Esplanade with scenic views across Exmouth Beach and the English Channel, the Bath House is a fantastic seaside pub with plenty going on throughout the year.

We’re looking for an ambitious Assistant Manager who can lead from the front, manage a busy operation and help the team deliver fantastic experiences — particularly when the pub really comes alive during the summer and major sporting events.

Job Description

Why the Bath House?

The Bath House is all about great food, great drinks and great occasions.

Our sizeable beer garden overlooking the English Channel is a huge part of the experience, while inside we have a two-floor operation, with a first-floor bar and a large dining area giving us plenty of space to welcome our customers.

From pub classics, burgers and sharers to our popular 'Mix it Up' deal, there's something for everyone. And during the summer months, our takeaway offering adds another exciting dimension to the business.

We're also a destination for sports fans, so when the big games are on, the Bath House can get seriously busy. That's where you'll come in.

Qualifications

What’s the opportunity?

Working closely with the General Manager, you'll play a key role in running a busy, high-volume pub and leading the team through some of our biggest trading occasions.

You’ll:

• Support the General Manager with the day-to-day running of the Bath House.
• Lead from the front and set the standard for brilliant hospitality.
• Manage a two-floor operation, ensuring both the bar and dining areas run smoothly.
• Coach, motivate and develop the team, helping people perform at their best.
• Take ownership of shifts and confidently manage busy periods.
• Plan and deliver large sporting events, ensuring the team is prepared and the customer experience remains exceptional.
• Use your knowledge and passion for sport to help create an atmosphere customers want to return to.
• Drive sales across food, drinks, sport and key seasonal occasions.
• Maximise the summer trade, including the pub's takeaway offering.
• Make the most of the fantastic beer garden and seafront location.
• Build strong relationships with locals, visitors and regular customers.
• Maintain high standards across service, food, drink, cleanliness and safety.
• Support the General Manager with achieving the pub's commercial goals.
• Step up and lead the business in the General Manager's absence.
• Bring energy, ideas and a hands-on approach to every shift.

This is a role for someone who is comfortable being in the thick of it — someone who can keep a cool head when the pub is full, make quick decisions and ensure the team stays focused on delivering great hospitality.

We're looking for an Assistant Manager who:

• Has previous experience as an Assistant Manager, Supervisor, Team Leader or in a similar hospitality management role.
• Ideally has experience working within a branded pub, restaurant or hospitality business.
• Has experience managing a busy, high-volume operation.
• Has a genuine passion and knowledge of sport and understands what it takes to deliver successful sporting events.
• Is confident managing large crowds and busy trading occasions.
• Has strong people-management and communication skills.
• Can coach, motivate and develop a team.
• Leads by example and isn't afraid to get stuck in.
• Is commercially aware and knows how to maximise sales opportunities.
• Can manage multiple areas of the business and prioritise effectively.
• Takes pride in maintaining high standards, even during the busiest shifts.
• Enjoys creating a great atmosphere and memorable customer experiences.
• Is ambitious and wants to develop their career with Greene King.

Additional Information

Your next step with Greene King

At Greene King, we're passionate about developing our people and helping them build long-term careers in hospitality.

Whether you're looking to progress towards General Manager or want to continue developing your leadership skills, we'll give you access to the training, development and opportunities to help you get there.

And there’s plenty in it for you...

• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% discount for loved ones across Greene King brands.
• 50% employee and 25% loved ones discount at Greene King Inns and hotels.
• Employee Assistance Programme supporting mental health, wellbeing and financial/legal advice.
• Enhanced family‑friendly maternity and paternity policies.
• Menopause Friendly Employer.
• Refer a Friend scheme – earn up to £1,500.
• Wagestream – access to your pay as you earn.
• Retail discounts, including up to 30% at Superdrug and Three Mobile.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Bring your energy. Own the occasion. Make the Bath House yours.

If you're an experienced Assistant Manager who loves busy pubs, big sporting occasions and brilliant seaside hospitality, we'd love to hear from you.