Copilot AI Engineer

DWP Digital; Newcastle upon Tyne; Hybrid; GBP 48,000 - 59,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working model

Civil service pension with 28.97% from

26 days holidays (31 with service)

Job summary

DWP Digital seeks a Copilot & AI Agent Engineer to design, build and deploy intelligent AI solutions that integrate with Microsoft 365, the Power Platform and broader enterprise systems.

You will help ensure secure, scalable AI agent operations at scale for tens of thousands of users, with coaching and development support to grow your expertise while delivering real-world impact.

Qualifications

• Experience integrating with Microsoft 365 workloads (SharePoint/Teams/OneDrive) using Power Automate or Logic Apps.
• Experience with Microsoft Graph, JSON, REST APIs and connectors.
• Experience with data security and permissions in Microsoft 365.
• Understanding of AI-driven copilots, prompts, and grounding in organisational data.
• Proven ability to design and deliver AI-powered solutions using Copilot technologies.

Responsibilities

• Design, build and deploy intelligent AI agent solutions that integrate with Microsoft 365 and Power Platform.
• Ensure security and reliable operation at scale for services used by 100,000+ users.
• Collaborate with multi-disciplinary teams and participate in coaching and development.

Skills

Microsoft 365 integration

Graph REST APIs

AI copilots design

Agent/Co-pilot development

Security in Microsoft 365

Job description

Pay up to £53,347 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Copilot & AI Agent Engineer to work closely with our multi-disciplined teams and join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £280bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Proven ability to integrate with Microsoft 365 workloads (such as SharePoint, Teams, OneDrive and the Power Platform), using workflow orchestration tools like Power Automate or Logic Apps.
• Demonstrable experience of using Microsoft Graph, JSON, REST APIs and connectors.
• Proven experience of data security and permissions within Microsoft 365 environments with outcomes.
• Evidence of how AI-driven Co-pilots function, including prompts, responses and grounding in organisational data.
• Proven experience designing and delivering AI-powered solutions using Microsoft Co-pilot technologies or comparable AI development platforms, including the use of agents, co-pilots or intelligent automation to meet business needs.

You and your role

As a Copilot & AI Agent Engineer, you'll get hands-on with Microsoft Copilot and agentic AI, designing, building and deploying intelligent solutions that integrate with Microsoft 365, Power Platform and wider enterprise systems.

You’ll help us work out how AI agents can operate securely and reliably at serious scale, contributing to services supporting over 100,000 users.

You don't need to know everything from day one. You'll get coaching, training and support to grow your expertise. Experience with Azure, APIs, Entra ID, PowerShell, CI/CD, monitoring or automation would be useful, but isn't essential.

If you want to move beyond experimenting with AI and start engineering it for the real world, this could be the role for you.

Location:

You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you.

Hybrid Working:

We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay:

We offer competitive pay of up to £53,347.

Pension:

You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £13,000 per year.

Holidays:

A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards