CoP Audit Planning Lead — Drive Team Excellence

Government Recruitment Service; Nuneaton; Presencial; GBP 37 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension contributions 28.97%

25 days annual leave + holidays

Flexible working options

Resumo da oferta

Government Recruitment Service in Nuneaton is inviting applications for a Workstream Manager (CoP Audit Planning). The role sits within the Vehicle Certification Agency sector of the Department for Transport and offers a permanent full-time position with a clear focus on audit planning and customer service to the automotive industry.

Your main duties include mentoring the CoP Audit Planning team, removing bottlenecks, aligning processes across departments, and communicating changes that affect

Responsabilidades

• Support the training of new CoP Audit Planning team members.
• Manage a team and collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.
• Maintain an end-to-end operational perspective of VCA and engage with different departments to improve process links and reduce waste.
• Ensure processes are updated proactively and any changes impacting the issuing of approvals are effectively communicated with the Type Approval Certification team and the wider agency as needed.
• Engage with legislation and technical departments to understand changes impacting certification delivery and communicate this with the team, taking appropriate action to ensure readiness.
• Provide input to management reports summarising performance related to KPIs and internal targets.
• Lead by example embracing the Civil Service values and maintain an open-minded task-oriented approach to problem solving and the introduction of innovations.
• Coach and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public.
• Any other reasonable request commensurate with the grade or as agreed with your line manager.

Conhecimentos

Team leadership

Coaching

Process improvement

Descrição da oferta de emprego

Government Recruitment Service in Nuneaton is inviting applications for a Workstream Manager (CoP Audit Planning). The role sits within the Vehicle Certification Agency sector of the Department for Transport and offers a permanent full-time position with a clear focus on audit planning and customer service to the automotive industry.

Your main duties include mentoring the CoP Audit Planning team, removing bottlenecks, aligning processes across departments, and communicating changes that affect