Workstream Manager (CoP Audit Planning)

Vehicle Certification Agency; Nuneaton; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Pension plan (civil service) 28.97%

25 days annual leave + 8 bank holidays

Flexible working options

Job summary

Vehicle Certification Agency in the UK is seeking a proactive CoP Audit Planning Manager to drive a fast-paced planning cycle and deliver exceptional customer service to the automotive industry.

You will lead a team across CoP activities, coordinate with International Operations and Type Approval teams, and ensure timely, compliant certification delivery while driving continuous improvement and stakeholder engagement.

Qualifications

• Supports the training of new CoP Audit Planning team members.
• Manage a team and collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.
• Maintain an end-to-end operational perspective of VCA and engage with different departments to improve process links and reduce waste.
• Ensure processes are updated proactively and any changes impacting the issuing of approvals are effectively communicated with the Type Approval Certification team and the wider agency as needed.
• Engage with legislation and technical departments to understand changes impacting certification delivery and communicate this with the team, taking appropriate action to ensure readiness.
• Coach and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public.

Responsibilities

• Lead by example embracing Civil Service values and maintain an open-minded task-oriented approach to problem solving and the introduction of innovations.
• Provide input to management reports summarising performance related to KPIs and internal targets.
• Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards.

Skills

Audit planning

Team leadership

Stakeholder engagement

Process improvement

Job description

Do you thrive on the challenge of coordinating a fast-paced audit planning process? Would you enjoy the challenge of providing exemplary customer service to the world's automotive industry? Are you ready to inspire, support and develop a skilled team to achieve outstanding results? If the answer to these questions is "yes" then we want to hear from you!, This role sits within the Conformity of Production (CoP) department's audit planning team. CoP is the process of ensuring that products comply with the approved specification. This clearance is required for vehicle manufacturers who want to approve and sell their vehicles in Great Britain (GB), Northern Ireland (UKNI) and Europe. This clearance is time limited and covers all assembly plants that the manufacturer utilises. The VCA CoP team deliver CoP clearance to manufacturers holding GB, UK(NI) and UNECE approvals, with the Bristol and Midlands (Nuneaton) teams responsible for the issuing of VCA CoP Compliance Statements for our global operations (including the USA, Japan, India, China, and South Korea). We are also able to facilitate CoP clearance to EU standards through our partners in Italy. Working closely with the VCA's International Operations department and the Type Approval Certification (TAC) team, the CoP team are pivotal in the delivery of vehicle certification. The CoP and TAC teams form the VCA's Statutory Operations Department. Both are overseen by the Chief Technical & Statutory Operations Officer who is the head of the UK Type Approval Authority. Your main duties will include but will not be limited to:

• Support the training of new CoP Audit Planning team members.
• Manage a team and collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.
• Maintain an end-to-end operational perspective of VCA and engage with different departments to improve process links and reduce waste.
• Ensure processes are updated proactively and any changes impacting the issuing of approvals are effectively communicated with the Type Approval Certification team and the wider agency as needed.
• Engage with legislation and technical departments to understand changes impacting certification delivery and communicate this with the team, taking appropriate action to ensure readiness.
• Provide input to management reports summarising performance related to KPIs and internal targets.
• Lead by example embracing the Civil Service values and maintain an open-minded task-oriented approach to problem solving and the introduction of innovations.
• Coach and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public. Any other reasonable request commensurate with the grade or as agreed with your line manager. Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. What we do has a huge societal impact and you could be part of that. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years' experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.

Please also refer to our Candidate Pack and VCA website for more information.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below! Find out more about what it's like working at Vehicle Certification Agency - Department for Transport Careers