Coordinator

Volunteer Wessex; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Volunteer Wessex is seeking a remote volunteer to manage medical transport requests for clients unable to attend appointments. Volunteers will take calls, log requests, and coordinate with volunteer drivers, all while working from home. Full training and ongoing support will be provided.

Benefits

Flexible volunteering hours

Full training and support provided

Volunteers covered by insurance

Qualifications

• Must be able to log requests and communicate effectively.
• Experience with mobile phones and basic computer skills required.
• Position suitable for those not working full time.

Responsibilities

• Handle phone calls and log transport requests for medical appointments.
• Update calendars and circulate information to volunteer drivers.

Skills

Good communication skills

Empathy

Computer knowledge

Ability to work independently

Tools

Excel

Word

Email

Job description

Botley NeighbourCare (BNC) are a registered charity that provides volunteer transport to medical appointments for those who find themselves unable to get to them by any other means. BNC clients contact us at all times of the day to book medical transport for their appointments and we do our utmost to fulfil their request. We can provide alternative telephone numbers to other organisations that may be able to help if our drivers aren't available.

This role requires a person to be able to take phone calls (BNC phone provided), log the requests, circulate emails noting the requests to BNC volunteer drivers and update our calendar accordingly in a timely manner.

All our volunteer roles are carried out from home, there is no main office.

The phone doesn't have to be monitored all day, just checking in every now and then will suffice.

Full training and support is provided.

Skills

• Good communication skills and empathy.
• Be able to use a mobile phone (iPhone at present).
• Computer knowledge, including Excel, Word, Emails.
  
• Can work on own as this role is carried out from home.
• Age restrictions
  Suited to a person who doesn't work full time and has time on their hands.
• Ongoing support
• Training provided
• Volunteers covered by insurance

When can I volunteer?

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning Yes Yes Yes Yes Yes Yes Yes

Afternoon Yes Yes Yes Yes Yes Yes Yes

Evening Yes Yes Yes Yes Yes Yes Yes

Location

This opportunity can be carried out whilst working from home.