COO for Neo Bank: Growth, Card Ops & Risk

Ross Kane Ltd; Greater London; On-site; GBP 120,000 - 150,000; Full time

Job summary

A leading neo bank in Greater London is seeking a Chief Operating Officer (COO) with over 12 years of experience, including 5 years in an executive role and credit card portfolio expertise. The role involves enhancing operational strategies and ensuring compliance with regulatory standards. The ideal candidate will exhibit strong leadership skills and a customer experience focus while optimizing workflows for improved productivity. This position plays a crucial role in the bank's growth and operational excellence.

Qualifications

• 12+ years experience, at least 5 years in executive role and with credit card portfolio experience.
• Proficient in both manual and automated processes.
• Strong understanding of operational risk and regulatory frameworks.

Responsibilities

• Implement strategies for collections through various teams.
• Oversee operations related to customer support.
• Ensure compliance with all regulatory requirements.

Skills

Operational efficiency enhancement

Leadership

Customer experience focus

Regulatory compliance

Process optimization

Job description

A leading neo bank in Greater London is seeking a Chief Operating Officer (COO) with over 12 years of experience, including 5 years in an executive role and credit card portfolio expertise. The role involves enhancing operational strategies and ensuring compliance with regulatory standards. The ideal candidate will exhibit strong leadership skills and a customer experience focus while optimizing workflows for improved productivity. This position plays a crucial role in the bank's growth and operational excellence.