Conveyancing Sales Advisor - Warm Telesales & Commission

Simplify; St. Ives; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Uncapped commission

25 days holiday + 8 public holidays

Pension scheme & life assurance

Enhanced family-friendly policies

Employee Assistance Programme

Retail discounts

Free conveyancing services for yourown

Job summary

Simplify, based in St Ives (Cambridge), is hiring a Sales and Service Advisor for warm telesales to drive conveyancing services. You will guide customers, handle data with care, and build rapport to open opportunities and close sales.

The role blends customer service with sales. You will work across three systems, maintain accurate records, and communicate clearly in English while delivering a positive, goal-oriented experience.

Qualifications

• Clear communication with customers and colleagues.
• Attention to detail when handling documents and data.
• Ability to spot sales opportunities and convert conversations into customers.
• Excellent listening skills and ability to pick up buying signals.
• Confident in using multiple computer systems.
• Proficiency in written and verbal English.

Responsibilities

• Call warm leads and promote conveyancing services.
• Guide clients through the conveyancing journey and start their journey with Simplify.
• Convert conversations into customers using rapport and persuasive skills.
• Maintain accurate data and up-to-date records across systems.
• Uphold high levels of customer service and professional communication.

Skills

Strong communication

Attention to detail

Multi-system fluency

Rapport building

Sales opportunity spotting

Written and verbal English

Tools

CRM software

Multiple computer systems

Job description

Simplify, based in St Ives (Cambridge), is hiring a Sales and Service Advisor for warm telesales to drive conveyancing services. You will guide customers, handle data with care, and build rapport to open opportunities and close sales.

The role blends customer service with sales. You will work across three systems, maintain accurate records, and communicate clearly in English while delivering a positive, goal-oriented experience.