Conveyancer / Case Handler

PLS Solicitors; Tees Valley; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Onboarding programme

Competitive quarterly bonus

Study support

Long-term development

22–25 days holiday

Employee benefits package

Extras: conveyancing/mortgage advice

Staff discounts

Job summary

PLS Solicitors in Teesside is seeking a Conveyancer / Case Handler for our New Build Team. You’ll manage a varied caseload from instruction to completion, liaising with clients, developers and other stakeholders, and preparing the necessary legal documents.

The role starts office-based for three months, then becomes hybrid with two days in the office and three days WFH. We value experience in conveyancing transactions, excellent communication, and organisational skills.

Qualifications

• Experience supporting conveyancing transactions is essential.
• Ability to manage a varied caseload from instruction to completion.
• Strong communication and relationship-building skills with stakeholders.
• Organised, detail-oriented, and solutions-focused with case management experience.

Responsibilities

• Manage a caseload of New Build transactions from start to finish.
• Liaise with clients, developers, solicitors, and other stakeholders for seamless communication.
• Prepare and review legal documents and correspondence.
• Build strong relationships with developers through excellent service.
• Maintain accurate records of all transactions on our CMS.
• Provide exceptional customer service and address client queries promptly.
• Work toward exchange and revenue targets with five-star client feedback.

Skills

Conveyancing knowledge

Communication

Relationship-building

Case management

Attention to detail

Tools

Proclaim

Job description

Conveyancer / Case Handler – New Build Team

Location: Teesside, TS18 3DB (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

Hours: Full-time, Mon–Fri, 9:00–17:00

Salary: up to £30k base + competitive uncapped bonus (£8k+ once established)

Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

What You’ll Do:

• Manage a caseload of New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
• Prepare and review legal documents and correspondence.
• Build strong relationships with developers through excellent service.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We’re Looking For:

• Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
• Hands-on experience with:
• Source of Funds checks (reviewing bank statements, conducting checks directly)
• Searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results

What You’ll Get in Return:

• A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance
• Study support options (employer-funded after 12 months) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?

We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.