Controls Service Engineer

JR United Kingdom; Crawley; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a leading robotics company as a Controls Service Engineer to support automated systems. The role includes managing service requests, working on innovative projects, and requires a degree in engineering. You’ll work with top brands, enjoy a healthy work-life balance, and have opportunities for growth.

Benefits

Great working environment

Competitive salary and benefits

Work with advanced technologies

Future-oriented projects

Qualifications

• Solid experience with TIA, S7, or Beckhoff TwinCat2/3.
• Ability to read electrical schematics.
• Application knowledge of industrial warehouse systems is a plus.

Responsibilities

• Providing on-call services for system malfunctions.
• Offering remote support for system operations.
• Managing independent smaller projects.

Skills

PLC programming

Troubleshooting

Customer relations

Documentation

Knowledge of fieldbus systems

Education

Degree in electrical engineering

HND/HNC in Electrical/Electronic Engineering

Job description

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Controls Service Engineer, Crawley, West Sussex

Client: Swisslog

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Where do people love what they do and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

As part of the KUKA Group, we are at the forefront of logistics automation technology. Serving some of the biggest and most exciting brands across the globe, we're a team of 14,000 professionals and 50 nationalities.

Swisslog is seeking a Controls Service Engineer based in the Midlands. The position can be home-based with travel to customer sites as required. Our UK head office is in Redditch.

Make an impact

As a Controls Service Engineer for fully automated intralogistics systems, you will play a key role in operations. Your main tasks include:

• Providing on-call services, quickly and efficiently addressing system malfunctions.
• Offering remote 2nd- and 3rd-level support to ensure system smooth operation.
• Managing smaller projects independently, utilizing your technical expertise.
• Participating in retrofitting and modernization of existing systems to keep technologies current.
• Creating detailed documentation and sharing knowledge with colleagues.
• Traveling up to 20% to support on-site customer issues or project implementation.
• Building and maintaining good relations with internal and external customers.
• Representing the company at meetings.

What you need to succeed

• A degree in electrical engineering, automation technology, mechatronics, or a comparable qualification such as HND/HNC in Electrical/Electronic Engineering.
• Solid experience in PLC programming, especially with TIA, S7, or Beckhoff TwinCat2/3.
• Comprehensive knowledge of fieldbus systems, HMI systems, and frequency converters.
• Ability to read electrical schematics and troubleshoot electrical/control technologies.
• Application knowledge of industrial warehouse systems is a plus.
• Willingness to travel to customer sites as needed.

We offer

Swisslog offers opportunities, a healthy work-life balance, and social activities, including:

• A great working environment
• Competitive salary and benefits
• Work with advanced technologies
• Future-oriented projects with leading brands