Controls Service Engineer

JR United Kingdom; Liverpool; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading robotics company is seeking a Controls Service Engineer to manage on-call services and support automation systems. This role combines technical expertise in electrical engineering with responsibilities including project management, on-site customer interaction, and ensuring system functionality. You'll enjoy a positive work environment along with competitive salary and benefits while working on cutting-edge technology.

Benefits

Great working environment

Competitive salary and benefits

Working with advanced technologies

Future-oriented projects with leading brands

Qualifications

• Degree in electrical engineering, automation technology, or mechatronics.
• Experience in PLC programming, especially with TIA, S7, or Beckhoff.
• Knowledge of fieldbus systems, HMI systems, and frequency converters.

Responsibilities

• On-call services addressing malfunctions efficiently.
• Provide remote 2nd- and 3rd-level support.
• Manage smaller projects and create detailed documentation.

Skills

PLC programming

Troubleshooting

Electrical schematics

Fieldbus systems

HMI systems

Education

Degree in electrical engineering

HND/HNC in Electrical/Electronic Engineering

Job description

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Where do people love what they do and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

As part of the KUKA Group, we are at the forefront of logistics automation technology. Serving some of the biggest and most exciting brands across the globe we're a team of 14,000 professionals and 50 nationalities.

Swisslog are currently seeking a Controls Service Engineer based in the Midlands. The position can be home based with travel to customer sites as required. Our head office in the UK is based in Redditch.

Make an impact

As a Controls Service Engineer for fully automated intralogistics systems, you will play a key role in operations. Your main tasks include on-call services, where you will intervene quickly and efficiently in the event of malfunctions.

• You are responsible for on-call services, quickly and efficiently addressing disruptions as they occur.
• You provide remote 2nd- and 3rd-level support to ensure the systems operate smoothly.
• You independently manage smaller projects, leveraging your comprehensive technical expertise.
• You demonstrate your specialist knowledge during the retrofitting and modernization of existing systems, ensuring our technologies remain up-to-date.
• Creating detailed documentation is also part of your responsibilities, and you actively share your knowledge with the team to support your colleagues.
• With travel up to 20%, you are flexibly on the move to assist on-site with customer issues or support project implementation as needed.
• Create and maintain good relations with customers (internal and external)
• Represent the company at internal and external meetings

What you need to succeed

• You should ideally have a degree in electrical engineering, automation technology, or mechatronics, or a comparable qualification such as an HND/HNC in Electrical/Electronic Engineering
• You have solid experience in PLC programming, especially with TIA, S7, or Beckhoff TwinCat2/3.
• You possess comprehensive knowledge in fieldbus systems, HMI systems, and frequency converters.
• You are capable of reading electrical schematics and have practical experience in troubleshooting electrical and control technologies.
• Application knowledge of industrial warehouse systems would be a distinct advantage.
• Able to travel to customer sites when required.

We offer

Swisslog is part of a global organisation that strives to provide opportunities, a healthy work-life balance, and a wide range of social activities. Just some of the benefits our teams enjoy include:

• A great working environment
• Competitive salary and benefits
• Working with advanced technologies
• Future-oriented projects with leading brands