Contracts Support Coordinator

The University of Sheffield; Sheffield; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working opportunities

Hybrid working for some roles

Generous pension scheme

Annual leave benefits

Job summary

The University of Sheffield is seeking a Contracts Support Officer to provide administrative support to the Contracts team. You will set up standard and non-standard contract requests, triage enquiries from Schools, and manage the approval and signature process across multiple partners.

You will work in a small team, maintain databases, coordinate with departments, and ensure timely responses while handling confidential information in line with policies.

Qualifications

• GCSEs including Maths and English or equivalent experience.
• Evidence of professional, effective and appropriate communication skills, both written and verbal, with internal and external stakeholders.
• Excellent customer service skills, with experience responding efficiently to enquiries in different formats.
• Proactive, collaborative and supportive team member, but able to work independently within a framework.
• Ability to work systematically with databases, spreadsheets and other IT systems.
• Ability to work with budgets in contracts and make basic calculations.
• Ability to develop and maintain professional networks and working relationships.
• Excellent organisation and time management skills, with ability to prioritise workload and meet deadlines.
• Ability to propose solutions to problems with line manager guidance.
• Experience handling sensitive and confidential information in line with policies.
• Practical experience working with legal agreements in any working environment.

Responsibilities

• Set up standard and non-standard contract requests, create and maintain database records.
• Collate information for inclusion in agreements and provide guidance to colleagues.
• Maintain administrative systems, processes and procedures efficiently.
• Oversee signposting and a broad knowledge of the university to assist colleagues.
• Amend agreements and administer variations, liaising with colleagues to resolve issues.
• Liaise with third parties and academic departments to progress agreements promptly.
• Prioritise and plan workload, work flexibly and share tasks with a small team.
• Oversee approval and signature processes, including electronic signatures.
• Coordinate multi-partner contracts and collect comments and signatures.
• Undertake training and development relevant to main activities.

Skills

Communication skills

Customer service

Team collaboration

Database management

Budgeting

Professional networking

Time management

Problem solving

Confidential information handling

Legal agreements

Education

GCSEs including Maths and English

Tools

Microsoft Excel

In-house contract system

Job description

The University of Sheffield is seeking a Contracts Support Officer to provide administrative support to the Contracts team. You will set up standard and non-standard contract requests, triage enquiries from Schools, and manage the approval and signature process across multiple partners.

You will work in a small team, maintain databases, coordinate with departments, and ensure timely responses while handling confidential information in line with policies.