Contracts & Research Agreements Assistant

Diversity Dashboard; Sheffield; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible working opportunities

Generous pension scheme

Annual leave purchase option

Discounts and rewards

Job summary

University of Sheffield is seeking a proactive Contracts Administrator within the Research Contracts Team to provide administrative support, set up agreements, and respond to enquiries from across Schools. You will liaise with colleagues to progress contracts, maintain records, and ensure efficient processes with a focus on accuracy and customer service.

The role requires strong organisation, experience with databases and IT systems, and the ability to manage workloads under supervision.

Qualifications

• 5 GCSEs at Grade C or above including Maths and English (or equivalent).
• Evidence of professional, effective and appropriate communication skills, both written and verbal, with internal and external stakeholders.
• Excellent customer service skills, with experience of responding efficiently and effectively to enquiries in different formats.
• Evidence that you are a proactive, collaborative and supportive team member, but also able to work independently within an agreed framework.
• Ability to work systematically with databases, spreadsheets and other IT systems.
• Ability to work with budgets in contracts, make and check basic calculations.
• Ability to develop and maintain professional and collaborative networks and working relationships.
• Evidence of excellent organisation and time management skills, with the ability to prioritise workload and meet tight deadlines.
• Ability to propose solutions to problems, working with line manager to agree course of action.
• Experience with handling sensitive and confidential information per policies.

Responsibilities

• Set up standard and non-standard contract requests, create and maintain database records.
• Collate information for inclusion in agreements and monitor progress in agreements.
• Maintain administrative systems, processes and procedures for efficient service.
• Provide signposting and respond to enquiries from Schools across the University.
• Coordinate multi-partner contracts and liaise with colleagues to resolve issues.
• Oversee approval and signature process including electronic signatures.
• Work flexibly and share workload within a small team to cover part-time roles and leave.
• Undertake training relevant to main activities and responsibilities.

Skills

Communication skills

Customer service

Team player

Database/spreadsheets

Budget awareness

Independent worker

Education

GCSEs including Maths & English

Tools

Databases

Spreadsheets

IT systems

Job description

University of Sheffield is seeking a proactive Contracts Administrator within the Research Contracts Team to provide administrative support, set up agreements, and respond to enquiries from across Schools. You will liaise with colleagues to progress contracts, maintain records, and ensure efficient processes with a focus on accuracy and customer service.

The role requires strong organisation, experience with databases and IT systems, and the ability to manage workloads under supervision.