Contracts & Relationship Manager

Benipal Logistics Ltd; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

Benipal Logistics Ltd is seeking a Contracts & Relationship Manager to oversee commercial contracts, manage client accounts, and monitor contractual and financial performance across our logistics and transportation services. You will support business growth, improve client retention, and ensure effective management of agreements.

You will negotiate terms with clients, suppliers and transport partners, build long-term relationships, and coordinate with operations to ensure delivery against

Qualifications

• Experience in contract management, financial account management, or client relationship management.
• Strong negotiation, communication, and interpersonal skills.
• Excellent organisational, analytical, and problem-solving abilities.
• Understanding of logistics, transport, or supply chain operations would be advantageous.

Responsibilities

• Manage and negotiate contracts with clients, suppliers, and transport partners, ensuring commercially beneficial terms.
• Build and maintain long-term client relationships, handling contractual enquiries, renewals, and disputes.
• Monitor client accounts, payment arrangements, and profitability to ensure financial efficiency.
• Review contractual performance, identify commercial risks, and ensure compliance with agreed terms.
• Identify opportunities to secure new contracts, retain existing clients, and expand logistics services.
• Coordinate with operational teams to ensure timely service delivery and fulfilment of contractual commitments.
• Prepare contract reports, maintain accurate records, and provide performance updates to management.

Skills

Contract management

Financial account management

Client relationship management

Negotiation

Communication

Interpersonal skills

Organisational skills

Analytical skills

Problem-solving

Logistics knowledge

Job description

Benipal Logistics Ltd is seeking a Contracts & Relationship Manager to oversee commercial contracts, manage client accounts, maintain strong business relationships, and monitor contractual and financial performance. The role will support business growth, improve client retention, and ensure effective management of agreements across the company's logistics and transportation services.

Key Responsibilities:

• Manage and negotiate contracts with clients, suppliers, and transport partners, ensuring commercially beneficial terms.
• Build and maintain long-term client relationships, handling contractual enquiries, renewals, and disputes.
• Monitor client accounts, payment arrangements, and profitability to ensure financial efficiency.
• Review contractual performance, identify commercial risks, and ensure compliance with agreed terms.
• Identify opportunities to secure new contracts, retain existing clients, and expand logistics services.
• Coordinate with operational teams to ensure timely service delivery and fulfilment of contractual commitments.
• Prepare contract reports, maintain accurate records, and provide performance updates to management.

Skills Required:

• Experience in contract management, financial account management, or client relationship management.
• Strong negotiation, communication, and interpersonal skills.
• Excellent organisational, analytical, and problem-solving abilities.
• Understanding of logistics, transport, or supply chain operations would be advantageous.