Contracts Manager – Responsive repairs & Voids

Novus Property Solutions Ltd.; Yeovil; Hybrid; GBP 48,000 - 60,000; Full time

Benefits offered by this job

Holidays 27 days + bank holidays (buys

Pension up to 7.5%

Discounted healthcare

Taste card and lifestyle discounts

Volunteer day

Length of service awards

Job summary

Novus Property Solutions Ltd. is seeking a Contracts Manager to lead a team delivering responsive repairs and void works across a social housing portfolio. The role is based at the Yeovil office with regional coverage, predominantly Monday to Friday, 39 hours.

You will oversee site managers, coordinate resources, and ensure on-time, on-budget delivery while maintaining health, safety, and client satisfaction. A strong client-facing approach and driving value for communities are essential.

Qualifications

• Experience managing responsive repairs and voids in a social housing setting.
• SMSTS or NVQ preferred; if expired, renewal support provided.
• Must hold a Full UK driving licence and DBS check.

Responsibilities

• Manage the selection and formation of site personnel teams (incl. sub-contractors).
• Manage site personnel, work activities and resources to meet contract requirements.
• Control contract progress to finish on time and on budget.
• Ensure contract documentation/reports are accurate and produced on time.
• Attend monthly client meetings to review performance and future planning of works.
• Assist in presenting the contract brief to the client.
• Maintain WIP and KPI through PPP and Schedules of rates.

Skills

Team leadership

Contract management

Client facing

Health & Safety awareness

Education

SMSTS or NVQ

Job description

Contracts Manager – Responsive repairs & Voids

Contracts Manager

Location : Yeovil office, covering around Bristol, Dorset, Gloucestershire, Hampshire Somerset and Wiltshire- Typically working Monday to Friday 39 hours

As a Contracts Manager for Novus, you’ll get to see the impact and improvements your role delivers to your customers and team every day – taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with and manage a skilled and professional team, a secure environment with long-term contracts and the opportunity to grow and learn. With responsibility for successfully leading a small team of Site Managers delivering Responsive repairs and Void works in a Social Housing setting. Ensuring contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the public. The successful candidate will be client facing and have extensive knowledge of Responsive repairs and voids within Social Housing environment with the team delivering around 65 responsive jobs daily and 12 voids per week

Along with utilising your Contracts Management skills, you’ll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue.

What’s in it for you?

• Attractive salary & benefits to suit you


• 27 Days Hols & BH – option to buy or sell holidays


• Company pension scheme – up to 7.5%


• We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more….

An outline of your responsibility as a Contracts Manager

• Manage the selection and formation of site personnel teams (inc. sub-contractors) as determined by individual contracts.


• Manage site personnel, work activities and resources to meet the requirements of individual contracts.


• Control individual contract progress, focusing completion withintime framesand budget


• Ensure all necessary contract documentation / reports are accurate and produced on time.


• Attend monthly client meetings to review performance and future planning of works
  


• Assist in the presentation of the contract brief to the client


• Ensure that WIP is maintained and KPI are being met, through a good understanding of PPP (Price per property models) and Schedules of rates

About You

As an experienced Contracts Manager you will have the experience of working within a responsive repairs and void works contract including both internal and external works, within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it’s the knowledge and skills that goes with the qualification that’s essential to us. Our preferred candidate will be experienced, knowledgeable, be a self starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily along with a DBS check

A little bit about us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.