Contracts Manager (Mechanical & Engineer)

Shropshire Towns and Rural Housing; Melksham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Flexible working opportunities

Life assurance

Cycle to work scheme

Ongoing training and development

Pension

Job summary

Selwood Housing is seeking a Contracts Manager (M&E) to lead a diverse portfolio spanning gas, electrical, renewables, heating, plumbing and building services. You will manage supervisors and contractors to deliver compliant, safe, and reliable services for our customers.

The role focuses on performance, continuous improvement, and a culture of safety and customer satisfaction, with opportunities for development and flexible working.

Qualifications

• Experience in contracts management within M&E/building services.
• Proven ability to lead and motivate operational teams.
• Knowledge of KPI drivers for M&E compliance and service delivery.

Responsibilities

• Lead M&E teams to deliver compliant services and customer outcomes.
• Oversee gas, electrical, renewables, heating, plumbing contracts and contractors.
• Drive performance and continuous improvement across teams.
• Ensure safety, quality and customer service are maintained.

Skills

Customer focus

Accountability

Develop & Learn

Communication

Leadership

Education

Level 5+ qualification in Building/Mechanical/Electrical/Construction/Compliance or equivalent

Leadership qualification (CMI/ILM) Level 3+

Job description

Contracts Manager (Mechanical & Engineer)

Shropshire Towns and Rural Housing Melksham , ENG

NEW

Full Time

For the leader ready to raise the bar
We're looking for an experienced M&E leader to drive performance, inspire teams and deliver safe, compliant services that our customers can rely on.

As our Contracts Manager (M&E), you'll take ownership of a diverse portfolio spanning gas, electrical, renewables, heating, plumbing and wider building services. You'll lead supervisors and operational teams, drive performance, ensure compliance and champion a culture where safety, quality and customer service are never compromised.

About the role
As Contracts Manager (M&E), you'll lead the delivery of essential compliance and building services, ensuring our homes remain safe, compliant and well maintained.

Leading supervisors, operational teams and contractors across gas, electrical and renewable services, you'll drive performance, champion continuous improvement and deliver excellent outcomes for our customers.

What we're looking for:
We're looking for an experienced M&E leader who shares our values and takes pride in delivering safe, compliant and customer-focused services:

• Customer Driven
  You understand that compliance isn’t just about meeting regulations; it’s about keeping customers safe and delivering services they can trust.
• Accountability
  You take ownership of performance, compliance and delivery, ensuring teams, contractors and suppliers are held to account while maintaining a focus on safety, quality and value for money.
• Develop & Learn
  You're committed to continuous improvement, using insight, data and industry best practice to identify opportunities, enhance service delivery and develop high-performing teams.
• Champion Communication
  You lead through collaboration, building trusted relationships and engaging others to drive positive change.

You'll bring:

• Level 5 or above qualification in Building Services, Mechanical, Electrical, Construction or Compliance, or equivalent relevant experience.
• Leadership qualification (CMI, ILM or equivalent) at Level 3 or above, or a commitment to work towards one.
• Proven ability to lead, develop and motivate operational teams to deliver outstanding performance and customer outcomes.
• Experience in a contracts management role within mechanical, electrical, building services, property maintenance or compliance related services.
• Experience of procuring, mobilising and managing M&E contracts, supplier arrangements and materials frameworks.
• Extensive knowledge and experience of managing internal teams, contractors and suppliers in an M&E building services environment.
• Understanding of key KPI drivers for M&E compliance, servicing, repairs, planned works, contractor performance, internal delivery teams and customer outcomes.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

For further information on the role, please review the job description attached to the advert.

Pre employment requirements

Any offer of employment will be subject to satisfactory Right to Work checks, a Basic DBS check and verification of a full, valid driving licence.

Why join Selwood Housing?

At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest - and we're growing. With a bold ambition to build 1,700 new affordable homes by 2034, we're investing in the future of local people and places.

You'll be joining a close-knit team where people support each other, share knowledge, and take pride in doing things properly.

Some of our benefits include:

• Competitive salary
• Generous holiday entitlement
• Life assurance
• Flexible working opportunities
• Competitive pension
• Cycle to work scheme
• Ongoing training and development
• A supportive team environment where your contribution really matters.

Ready to Raise the Bar?
If you're ready to take ownership, inspire high-performing teams and make a lasting impact, we'd love to hear from you.

Our Commitment to Diversity & Inclusion
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.

We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.

We may close this vacancy early depending on application volumes, so we encourage early applications.