Contracts Manager (Mechanical & Electrical)

Selwood Housing; Melksham; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Cycle to work

Training and development

Supportive team environment

Job summary

Selwood Housing is seeking an experienced Contracts Manager (M&E) to lead a diverse portfolio spanning gas, electrical, renewables, heating and broader building services. You will manage supervisors, contractors and internal teams to deliver safe, compliant, high‑quality services for our customers.

You will drive performance, ensure safety and compliance, champion continuous improvement, and foster a culture of accountability and excellent customer outcomes across the organisation.

Qualifications

• Level 5+ qualification in Building Services, Mechanical, Electrical, Construction or Compliance.
• Leadership qualification (CMI, ILM or equivalent) at Level 3+ or commitment to work towards one.
• Experience leading operational teams in M&E/building services environments.
• Experience procuring, mobilising and managing M&E contracts and supplier frameworks.

Responsibilities

• Lead supervisors and operational teams to deliver safe, compliant services.
• Drive performance and accountability across gas, electrical, renewables, heating and plumbing contracts.
• Champion continuous improvement and a customer‑centered service culture.
• Oversee procurement, mobilisation and management of M&E contracts and contractor performance.

Skills

Leadership

Contract management

People leadership

Compliance knowledge

KPI focus

Communication

Continuous improvement

Education

Level 5+ qualification in Building/Mechanical/Electrical/Construction or Compliance

Leadership qualification (CMI/ILM) Level 3+ or willingness to pursue

Job description

We're looking for an experienced M&E manager to drive performance, inspire teams and deliver safe, compliant services that our customers can rely on.

As our Contracts Manager (M&E), you'll take ownership of a diverse portfolio spanning gas, electrical, renewables, heating, plumbing and wider building services. You'll lead supervisors and operational teams, drive performance, ensure compliance and champion a culture where safety, quality and customer service are never compromised.

About the role

As Contracts Manager (M&E), you'll lead the delivery of essential compliance and building services, ensuring our homes remain safe, compliant and well maintained.

Leading supervisors, operational teams and contractors across gas, electrical and renewable services, you'll drive performance, champion continuous improvement and deliver excellent outcomes for our customers.

What we’re looking for:

We're looking for an experienced M&E leader who shares our values and takes pride in delivering safe, compliant and customer-focused services:

Customer Driven

You understand that compliance isn't just about meeting regulations; it's about keeping customers safe and delivering services they can trust.

Accountability

You take ownership of performance, compliance and delivery, ensuring teams, contractors and suppliers are held to account while maintaining a focus on safety, quality and value for money.

You're committed to continuous improvement, using insight, data and industry best practice to identify opportunities, enhance service delivery and develop high-performing teams.

Champion Communication

You lead through collaboration, building trusted relationships and engaging others to drive positive change.

You’ll bring:

• Level 5 or above qualification in Building Services, Mechanical, Electrical, Construction or Compliance, or equivalent relevant experience.
• Leadership qualification (CMI, ILM or equivalent) at Level 3 or above, or a commitment to work towards one.
• Proven ability to lead, develop and motivate operational teams to deliver outstanding performance and customer outcomes.
• Experience in a contracts management role within mechanical, electrical, building services, property maintenance or compliance related services.
• Experience of procuring, mobilising and managing M&E contracts, supplier arrangements and materials frameworks.
• Extensive knowledge and experience of managing internal teams, contractors and suppliers in an M&E building services environment.
• Understanding of key KPI drivers for M&E compliance, servicing, repairs, planned works, contractor performance, internal delivery teams and customer outcomes.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

For further information on the role, please review the job description attached to the advert.

Any offer of employment will be subject to satisfactory Right to Work checks, a Basic DBS check and verification of a full, valid driving licence.

Why join Selwood Housing?

At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places.

You’ll be joining a close-knit team where people support each other, share knowledge, and take pride in doing things properly.

Some of our benefits include:

• Flexible working opportunities
• Cycle to work scheme
• Ongoing training and development
• A supportive team environment where your contribution really matters.

Ready to Raise the Bar?

If you're ready to take ownership, inspire high-performing teams and make a lasting impact, we'd love to hear from you.

Our Commitment to Diversity & Inclusion

At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.

We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.