Contracts Manager

United Infrastructure Ltd; Thame; On-site; GBP 55,000 - 75,000; Full time

Job summary

United Infrastructure Ltd in Thame is seeking an experienced Contracts Manager to lead repairs and maintenance contracts in Social Housing. You will oversee responsive repairs, voids, disrepair, and maintenance activities, ensuring quality, safety, and value for money.

The role requires strong leadership, a track record in social housing, and expertise with SOR contracts, with a full UK driving licence. The successful candidate will drive team performance and customer satisfaction.

Qualifications

• Proven Contracts Manager experience within Social Housing.
• Strong background in repairs, maintenance, voids, or property services.
• Schedule of Rates (SOR) experience essential.
• Strong commercial and financial management skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Full UK Driving Licence.
• Desirable: SMSTS, Construction or management qualification, CSCS Card and First Aid at Work.

Responsibilities

• Manage responsive repairs, voids, disrepair, and maintenance contracts.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, and compliance requirements.
• Manage client, resident, and stakeholder relationships.
• Oversee SOR contracts, variations, valuations, and commercial controls.
• Ensure Health & Safety compliance and high customer satisfaction.
• Support business growth and develop team performance.

Skills

Leadership

Communication

Stakeholder management

Commercial management

Financial management

Team leadership

Health & Safety

Education

Management qualification (construction/related)

Tools

SOR experience

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

Contracts Manager (Repairs & Maintenance)

Location: Thame

United Infrastructure is looking for an experienced Contracts Manager to lead the delivery of responsive repairs and maintenance contracts within the Social Housing sector.

Key Responsibilities

• Manage responsive repairs, voids, disrepair, and maintenance contracts.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, and compliance requirements.
• Manage client, resident, and stakeholder relationships.
• Oversee SOR contracts, variations, valuations, and commercial controls.
• Ensure Health & Safety compliance and high customer satisfaction.
• Support business growth and develop team performance.

Requirements

• Proven Contracts Manager experience within Social Housing.
• Strong background in repairs, maintenance, voids, or property services.
• Schedule of Rates (SOR) experience essential.
• Strong commercial and financial management skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Full UK Driving Licence.

Desirable

• SMSTS (or willingness to obtain).
• Construction or management qualification.
• CSCS Card and First Aid at Work.

Why Join Us?

• Competitive salary and benefits.
• Supportive and growing business.
• Career progression and training opportunities.
• Long-term social housing contracts.
• Opportunity to improve homes and communities.

Join United Infrastructure and help deliver high-quality repairs and maintenance services across the Social Housing sector.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.