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Job Title: Contracts Manager
As a Contracts Manager, you will ensure the effective management and delivery of multiple contracts, meeting programme requirements while aligning with Company and regional objectives, and achieving client and customer expectations.
Key Responsibilities:
- Accountable for managing contracts successfully, including pre-contract meetings, devising strategic programmes, and monitoring progress to meet safety, time, cost, quality, and customer satisfaction targets.
- Responsible for design, quality management, resource planning, defects management, and out-of-hours work, ensuring proper procedures and documentation in line with contract requirements.
- Manage the Company’s contractual obligations and rights.
- Lead HSQ&E efforts, promoting high standards of health, safety, and environmental management through meetings, plans, audits, and setting a good example.
- Ensure HSQ&E activities are accurate, compliant, and within policies; address concerns proactively.
- Staff contracts effectively, maintain high morale, and ensure good communication and team ethic.
- Support Business Unit Director and Operations Manager in managing opportunities and risks.
- Ensure induction processes follow the United Way of working for all on-site employees.
- Implement United Way delivery processes into daily operations.
- Support business development activities, including feedback, PQQ, tender contributions, and client meetings.
- Develop and maintain excellent relationships with clients and stakeholders, including attending and chairing meetings and client events.
- Deliver client strategies, achieve KPIs, and implement continuous improvement initiatives.
- Lead team responsibilities, including Performance & Development Reviews and coaching.
- Manage employee matters in coordination with People Services.
- Produce robust contract and delivery programmes, including design and procurement, with team ownership.
- Provide accurate reports on contract progress and risks.
- Maintain strong relationships with Operations and Commercial teams for financial and programme controls.
- Contribute to company policies and procedures development.
- Market the business to existing and new clients to support business growth.
- Ensure processes minimize defects during and after construction, working with Resident Care for prompt defect resolution.
- Perform other duties as assigned.
Qualifications:
The ideal Contracts Manager will have:
- Level 6 qualification (NVQ), relevant professional membership (MCIOB/MICE), or construction-related degree.
- Appropriate CSCS card.
- SMSTS certificate (desirable).
- Experience managing multiple contracts across various locations.
- Knowledge of Quality Management systems and processes.
- Ability to plan and coordinate resources effectively.
- Experience leading large, high-performing teams with a focus on safety, service, and financial outcomes.
- Knowledge of document management systems.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, MS Project.
- Valid driving license.
Additional Information:
We offer:
- Competitive salary and benefits.
- Opportunities for career progression.
- Immediate interviews for qualified candidates.
How to Apply:
If you're ready to join our team and contribute to our success, apply today for immediate consideration. Be part of our growth and innovation!
United Living prefers direct hires and will contact PSL Agencies if support is needed. We do not accept speculative CVs from agencies; sent CVs will not incur a fee.