Contracts Manager

JAM Recruitment Ltd; Peterborough; On-site; GBP 55,000 - 75,000; Full time

Job summary

JAM Recruitment Ltd is seeking a Contracts Manager for a market-leading gate and barrier firm based in Newark, NG24. The role reports to the Chief Operating Officer and leads a team of engineers and coordinators to deliver contracts to the highest quality and safety standards.

You will coordinate resources, manage budgets, liaise with clients and suppliers, and drive process improvements while maintaining excellent service.

Qualifications

• Minimum 3 years in installations and project management.
• Strong customer engagement and stakeholder management.
• Clear communication with all levels of the business.
• Willingness to travel and hold UK driving licence.

Responsibilities

• Lead a team of engineers and coordinators to manage all contracts.
• Coordinate resources and ensure projects are delivered on time and within budget.
• Maintain high standards of customer service and communication with clients, suppliers and internal stakeholders.
• Oversee contract administration, invoicing and documentation.

Skills

Project management

Leadership

Communication skills

Stakeholder management

Driver's license

Tools

Sage

Oracle

SAP

Microsoft Office

Job description

Contracts Manager sought by a market-leading gate and barrier firm, established in 1984, operating from Newark, NG24. This full-time, permanent position offers a competitive salary dependent on experience. Reporting to the Chief Operating Officer, the successful candidate will lead a team of engineers and coordinators, taking a hands‑on approach to manage all facets of the Contracts Department. Responsibilities include coordinating resources and overseeing project delivery to ensure a first‑class service for clients. Applicants should possess strong leadership capabilities, solid organisational skills, and previous experience within a contracts or operations management role, ideally within engineering or a related sector. An excellent opportunity for a Contracts Manager to join a well-established company based in Newark.

Salary: Competitive Salary, Depending on Experience. Location: Newark, NG24.

About The Company

Since being established in 1984, they have grown to become the UK’s market leading gate and barrier company and has cemented a legacy that is synonymous with quality, reliability and service. The company ethos has always been to put the client first. Engaging with their clients and using their wealth of employee experience and expertise to deliver a first-class product every time.

About The Role

This is a hands on role Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. The Contracts Manager is a key member of the company’s management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity.

Job Duties

• Maintain the highest standard of customer relationship, service and professionalism at all times.
• Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customers instructions and Codes of Practice.
• Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time.
• Liaise with clients and engineers daily – provide excellent service with updates, queries and problem solving.
• Ensure client correspondence in virtual folders is updated.
• Oversee the updating of the Schedule it spreadsheet – by adding installation dates and allocation of engineers to contracts.
• Monitor the progress of all installations and site attendance on a daily basis.
• Organise holiday/sickness cover with Service and Maintenance Manager.
• Work in collaboration with the Service Manager to best manage the time of civil and installation engineers.
• Telephone support including contracts department mobile. Including weekend rotation when engineers are on site.
• Ensure all new orders are added to the contract master spreadsheet and dates are updated.
• Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract).
• Deal with short shipments and implement preventive actions where required.
• Maintain and update the Fabrication schedule spreadsheet.
• Attend meetings and conference calls when & where applicable.
• Complete accounts tasks such as checking and processing timesheets and expenses.
• Oversee the completion of invoicing.
• Ensure special parts are available from production/purchasing to meet requirements.
• Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them.
• To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free.
• To monitor the work performance of all site engineers in association with the Service Department Manager.
• Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures.
• Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week.
• Support Contract Coordinators with unforeseen events on site.
• Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen events.
• Visit sites as required and to liaise with customers.
• Process Improvements: initiate and implement changes to processes and systems as required.
• Comply with all Company Rules, Regulations and Legal Requirements.
• To comply with all reasonable requests that will assist with the successful running of the company.
• To manage and control:
• A master production / contract schedule
• A weekly production and disseminated to relevant departments
• A weekly production meeting

Skills, Knowledge and Behaviours

• Minimum of 3 years of installations and project management.
• Strong customer engagement and stakeholder management skills.
• Clear communication style with the ability to partner with all levels of the business.
• Able to motivate and manage in an effective & pro-active manner.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.).
• Health & Safety NEBOSH or IOSH Certified an advantage.
• Certifications: SMSTS / CSCS.
• Good understanding of relevant legislation, regulations and standards.
• Willingness to travel.
• UK Driver's License.

HEALTH & SAFETY RESPONSIBILITIES

Section 7 - HASAWA 1974 Employee's legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of themself and of other persons who may be affected by acts or omissions at work. Every employee shall co-operate with their employer in relation to any health and safety issues. Section 8 - HASAWA 1974 No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.