Contracts Manager

Combined Facilities Management; Newtownabbey; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in facilities management is seeking a Contracts/Project Manager to oversee maintenance and improvement contracts in Northern Ireland. The role involves managing various teams, ensuring compliance with client KPIs, and promoting continuous improvement initiatives. The ideal candidate will have experience in the construction industry and strong communication skills. This permanent full-time position offers a competitive salary, van, fuel card, and additional benefits.

Benefits

Healthcare Cash Plan

Life Assurance

Family Friendly policies

Exclusive discounts and cashback offers

Qualifications

• Experience in the Construction Industry.
• Strong written and verbal communication skills.
• Valid UK Driver’s License.

Responsibilities

• Oversee KPIs with clients and manage applications using internal systems.
• Coordinate and manage the supply chain, ensuring delivery meets expectations.
• Support team management activities including recruitment and performance management.

Skills

Communication

Education

CSR Supervisor Card or NVQ equivalent

Tools

Microsoft Office

Job description

Job description

This is a permanent full-time role based in Northern Ireland, located at Mallusk depot. The package includes a competitive salary aligned with experience, a van, fuel card, and benefits such as Healthcare Cash Plan, Life Assurance, Family Friendly policies, and exclusive discounts and cashback offers.

About the role:

The Contracts/Project Manager will oversee the service and delivery of maintenance and improvement contracts within the relevant area. This includes managing Sub-Contractors, Direct Labour, Stores, Supply Chain Partners, Planners, and Administrators.

The role's success is measured by delivering contract works in line with client KPIs and internal targets, ensuring staff understand their roles, resources are adequate, and work is monitored for safety, timeliness, specification compliance, and cost control. Supporting the Head of Operations in managing depot resources and facilities is also key.

Managing relationships with CFM and NIHE is crucial, maintaining transparency and effective communication channels.

Key Responsibilities:

• Oversee KPIs with clients.
• Record corrective actions, NCRs, and improvements.
• Manage applications using internal systems.
• Monitor daily planning and scheduling with the Depot Planning Teams.
• Coordinate and manage the supply chain, hold performance meetings, and ensure delivery meets expectations.
• Prepare and circulate scorecards and reports to ensure consistent service delivery.
• Engage with NIHE management on contract matters, addressing queries, complaints, KPI challenges, and claims.
• Collaborate with QS department on contract-related issues.
• Work with Stores Personnel to ensure materials are available for scheduled work.
• Manage depot facilities, vehicles, and equipment according to company processes.
• Control waste streams within the depot.
• Support team management activities including leave, recruitment, disciplinary actions, attendance, and performance management.
• Assist with onboarding new staff.
• Promote continuous improvement and LEAN initiatives.
• Represent CFM at client meetings professionally.
• Participate in management reviews and contribute to business development.
• Adhere to company policies and perform other duties as required.

Essential Criteria:

• Experience in the Construction Industry.
• Strong written and verbal communication skills.
• Valid UK Driver’s License.

Desirable Criteria:

• CSR Supervisor Card or NVQ equivalent.
• Previous leadership experience.
• Proficiency in Microsoft Office applications.
• Experience working on NIHE contracts.