Contracts Manager

Hyperion Partners; Greater London; Hybrid; GBP 74,000 - 101,000; Full time

Job summary

Hyperion Partners are seeking an experienced Contracts Manager for a 3–6 month contract in North West London. You will manage contractors across social housing properties, monitor performance against KPIs, and oversee safety, quality, and budget adherence.

This hybrid/site-based role requires strong stakeholder management, and a proven track record of delivering repairs and maintenance contracts within the social housing sector.

Qualifications

• Proven experience working as a Contracts Manager within social housing, housing associations or local authorities.
• Strong experience managing external contractors and housing repairs/maintenance contracts.
• A good understanding of planned and reactive repairs within residential properties.
• Experience managing KPIs, SLAs, budgets and contractor performance.
• Strong knowledge of health & safety and relevant housing/construction legislation.
• Excellent stakeholder management and communication skills.
• The ability to manage multiple priorities and drive contractor performance.
• Relevant property, construction or surveying qualifications would be advantageous.

Responsibilities

• Managing day-to-day performance of contractors delivering planned, reactive and/or major works across social housing properties.
• Monitoring contract performance against agreed KPIs, SLAs, budgets and programmes.
• Managing contractor relationships and holding regular performance meetings.
• Overseeing quality, compliance, health & safety and customer service standards.
• Reviewing valuations, costs, variations and financial performance.
• Carrying out site visits and inspections to monitor the quality and progress of works.
• Managing defects and ensuring remedial works are completed within agreed timescales.
• Working closely with Surveyors, residents, contractors and internal teams to resolve issues and maintain service standards.
• Producing regular contract performance reports and providing recommendations for improvement.
• Ensuring all works comply with relevant legislation, contractual requirements and organisational policies.

Skills

Contract management

Contract performance

KPIs & SLAs

Health & Safety

Stakeholder management

Budget & cost control

Communication

Education

Property/Construction/Surveying qualifications

Job description

Location: NW10, North West London

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Contract: 3–6 months

Rate: £400–£550 per day

Sector: Social Housing

Working Arrangement: Hybrid / Site Based

Hyperion Partners are currently working with a leading social housing provider in North West London who are looking to appoint an experienced Contracts Manager on an initial 3–6 month contract, with the potential for extension.

This is an excellent opportunity for an experienced Contracts Manager with a strong background in social housing repairs and maintenance to take responsibility for the successful delivery and performance of housing contracts across a residential property portfolio.

The Role

As a Contracts Manager, you will be responsible for managing contractors, overseeing contract performance and ensuring works are delivered safely, efficiently, within budget and to the required quality standards.

Your Responsibilities Will Include

• Managing day-to-day performance of contractors delivering planned, reactive and/or major works across social housing properties.
• Monitoring contract performance against agreed KPIs, SLAs, budgets and programmes.
• Managing contractor relationships and holding regular performance meetings.
• Overseeing quality, compliance, health & safety and customer service standards.
• Reviewing valuations, costs, variations and financial performance.
• Carrying out site visits and inspections to monitor the quality and progress of works.
• Managing defects and ensuring remedial works are completed within agreed timescales.
• Working closely with Surveyors, residents, contractors and internal teams to resolve issues and maintain service standards.
• Producing regular contract performance reports and providing recommendations for improvement.
• Ensuring all works comply with relevant legislation, contractual requirements and organisational policies.

About You

The successful candidate will have:

• Proven experience working as a Contracts Manager within social housing, housing associations or local authorities.
• Strong experience managing external contractors and housing repairs/maintenance contracts.
• A good understanding of planned and reactive repairs within residential properties.
• Experience managing KPIs, SLAs, budgets and contractor performance.
• Strong knowledge of health & safety and relevant housing/construction legislation.
• Excellent stakeholder management and communication skills.
• The ability to manage multiple priorities and drive contractor performance.
• Relevant property, construction or surveying qualifications would be advantageous.

Why Apply?

• £400–£550 per day, depending on experience.
• Initial 3–6 month contract, with potential for extension.
• Opportunity to work with an established social housing provider.
• North West London location (NW10).
• Immediate requirement with interviews being arranged shortly.
• Opportunity to take ownership of key housing contracts and make a genuine impact on service delivery.