Contracts & Credit Control Specialist

Vaillant Group

Denby CP

On-site

GBP 32,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

25 days holiday plus bank holidays

Bonus opportunities

Generous pension scheme

Death in service benefit

Private health care (subsidised)

Family Friendly Policies

Onsite Bistro and Coffee Bar

Job summary

Vaillant Group U.K. Ltd is seeking a Contracts and Credit Control Administrator to support finance and customer services from Denby.

You will manage contract claims, payments and credit control tasks across SAP, Smartsheet and Salesforce, ensuring accurate and timely processing. Ideal candidates will have strong customer service skills, experience with SAP and Excel, and the ability to handle disputed accounts professionally while maintaining positive relationships with customers and internal

Qualifications

Strong customer service skills and ability to resolve disputes.
Experience with SAP, Excel, Outlook, Smartsheet and Teams is preferred.
Knowledge of credit management is advantageous.

Responsibilities

Process contract support claims and follow up on outstanding issues.
Assist the sales team with order allocation and manage group mailbox communications.
Handle daily payment downloads and remittance uploads and reconcile cash flows.
Chase and resolve payment queries; secure interim payments for overdue invoices.
Build and maintain strong customer relationships and suspend services for overdue accounts when needed.
Prepare monthly statements and update cashflow forecast with expected, confirmed and received payments.