Contracts & Compliance Lead - Property Services

SNG (Sovereign Network Group); Wembley; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

25 Days Holiday

Bank Holidays

Private medical insurance

Dental insurance

Critical illness cover

Wellbeing discounts

Gym membership

Volunteering days

Job summary

Sovereign Network Group in Wembley is seeking an experienced Contracts Officer to join the Property Services team. Based at The Hive in Wembley with travel to other offices, you will manage servicing and maintenance contracts and drive performance improvements.

You will monitor KPI data, support compliance programmes, and coordinate with contractors to ensure high standards of service across a mixed portfolio of properties.

Qualifications

• Experience in contractor management, contract administration, compliance, or property services.
• Knowledge of compliance and/or M&E disciplines is preferred.
• Strong communication and stakeholder management skills with attention to detail.

Responsibilities

• Support the day-to-day management of servicing and maintenance contracts.
• Collaborate with contractors and Property Services teams to ensure service delivery.
• Monitor contract performance and drive improvement actions.
• Analyse KPI data and present findings to support decisions.
• Manage works in progress, aging cases and high-profile repairs.
• Escalate issues as needed and maintain audit trails and records.
• Support compliance programmes and ensure statutory requirements are met.
• Assist with customer case management and communicate with stakeholders.

Skills

Contract management

Compliance management

Stakeholder management

KPI reporting

Data analysis

Attention to detail

Decision making

Tools

Microsoft Excel

MS Word

MS Outlook

Job description

Sovereign Network Group in Wembley is seeking an experienced Contracts Officer to join the Property Services team. Based at The Hive in Wembley with travel to other offices, you will manage servicing and maintenance contracts and drive performance improvements.

You will monitor KPI data, support compliance programmes, and coordinate with contractors to ensure high standards of service across a mixed portfolio of properties.