Contractor Supervising Officer

Integral; Washington; On-site; GBP 42,000 - 62,000; Full time

Job summary

JLL is seeking a Contractor Supervising Officer to oversee on-site contractor activities at Washington, Tyne and Wear, ensuring safety and compliance with RAMS and client procedures. The role involves coordinating multiple subcontractors and maintaining strong cross-team communication.

You will lead safety briefings, manage sign-in/out, and drive site discipline while mentoring the CSO team and coordinating with the client and IM/FM teams to meet KPIs.

Qualifications

• Experience managing contractors/sub-contractors in hard FM commercial/industrial properties.
• Proven track record in leading large teams with strong communication.
• Strong knowledge of health and safety policies, procedures and legislation.

Responsibilities

• Ensure all contractors and visitors on site are managed safely and in line with RAMS and client policies.
• Liaise between subcontractor, JLL and client to maintain excellent communication before, during and after works.
• Act as appointed person for relevant disciplines and provide training where needed.
• Manage isolations, sign-in/out processes and pre-start meetings for site works.
• Issue compliance paperwork and ensure correct barriers, guarding and signage are in place.
• Monitor KPI and SLA performance and report safety/quality issues to maintenance managers.

Skills

Contractor management

Communication

Leadership

Health & safety

Education

Relevant professional/technical qualifications

Tools

RAMS knowledge

Job description

CSO (Contractor Supervising Officer)

Based – Washington, Tyne and Wear NE37 (on client site Rolls-Royce)

Hours - 40 Monday to Friday

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward

What this job involves:

You will have overall responsibility for ensuring all contractors and visitors to site are properly managed, in accordance with local procedures and that contractors work in accordance with their RAMS and all other policies and procedures that are applicable to their works.

• To ensure all subcontractor works delivered across site are managed safely and in accordance with the client subcontractor control process.
• Liaison between subcontractor, JLL and client ensuring excellent communications between all before, during and after works.
• Appointed person for set disciplines depending on experience and competency (training to be provided where required).

What your day-to-day will look like:

• Manage all required Isolations with suitable trained Authorised persons.
• Manage the sign in/out process.
• Conduct pre-start meetings with all contractors and sub-contractors.
• Issue compliance paperwork to allow contractors to operate on client site safely and to submitted RAMS.
• Ensure all managed contractors are set to work correctly and safely, ensuring all areas of specific risk are reviewed and the correct barriers guarding, or signage are in place pre job start.
• Attend Daily interface meetings discussing planned works.
• Maintain the contractor attendance board and sign in/sign out log.
• Engage with, and inform all stakeholders, of works being controlled by you and your team and co-ordinate planned works with other stakeholders.
• Ensure all instructions are fully understood by our contractors prior to works commencing.
• Carry out Periodic inspections of all contractors works, review and assure their performance.
• Inform the infrastructure maintenance manager of any safety or quality issues discovered.
• Report incidents and near misses in line with company procedure assisting with any investigations as necessary.
• Engage with the central SME team to coordinate compliance related tasks on site.
• Manage the delivery of small works schemes on site.
• Perform the duties of working at height Responsible person.
• Manage and mentor the CSO team arranging training as required.
• Drive operational excellence and meet KPI and SLA performance.
• Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging with your team and contractors.
• Ensure legislative compliance in relation to health and safety for all activities.
• Build and maintain excellent working relationships with the Client and the IFM team and wider stakeholders.
• Assist the IM and FM with day-to-day supervision of the site IM team.
• Understand and comply with health and safety legislation, policies and procedures.
• Lead by example, always demonstrate and promote good health and safety management.
• Attend and participate in training and appraisal activities as required.
• Undertake additional duties in line with capabilities as required.
• You will be expected to travel across other sites in North England.

Person Specification

• Must have excellent customer communication skills both written and verbal
• You will have a proven track record for managing contractors and subcontractors preferably in Hard FM Commercial / industrial properties.
• You will hold relevant professional, technical, or management qualifications and experience with the ability to lead large teams effectively.
• Must be a confident team player with good communication skills and the ability to instruct and control contractors, intervene, and challenge actions and behaviours if the need arises. You must also be a good manager of both time and people.
• You must hold good communication skills and be an ambassador for your company and colleagues.
• You will be focused, driven, and have a desire to succeed, overcome problems and improve processes.

You should possess.

• Excellent knowledge M&E building services and industry best practice.
• Excellent knowledge and track record in QHSE/ Risk management.
• Excellent organisational skills.
• Good Knowledge and clear understanding of relevant legislations.
• Good knowledge of Permits and SSoW’s.
• A clean UK drivers licence, with access to a vehicle.

Preferably you should possess one or more of the following

IOSH

NEBOSH National General Certificate.

SMSTS.

Preferred but not essential.

Asbestos awareness

Working at Height and Fall protection systems training.

Hot Work Training

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Contractor Supervising Officer, we invite you to join our team and make a lasting impact

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