Small Works Manager

Jll; City of Westminster; On-site; GBP 55,000 - 75,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Small Works Manager to oversee multiple minor construction, maintenance, and improvement projects across client portfolios in the UK. You will manage end-to-end delivery, ensuring quality, compliance, and client satisfaction, with a focus on projects typically under £250,000.

Responsibilities include coordinating feasibility through handover, managing budgets and procurement, and maintaining strong relationships with clients, contractors, and internal teams.

Qualifications

• 3–5 years of experience managing construction or maintenance projects
• Track record delivering multiple concurrent small works projects
• Strong knowledge of UK building regulations and industry standards
• Experience with contractor procurement and management
• Proficiency in project management software and MS Office

Responsibilities

• Oversee end-to-end delivery of small works projects under £250,000
• Coordinate feasibility, design, procurement, construction and handover
• Manage client relationships and regular site visits
• Procure and manage contractors, subcontractors and suppliers
• Monitor budgets, cost control and change management
• Ensure compliance with health and safety and CDM requirements
• Prepare project documentation and reporting

Skills

Project management

MS Office

Contract management

Client liaison

Regulatory knowledge

Education

Bachelor’s degree in Construction Management, Building Surveying, Civil Engineering, or related discipline

MRICS / MCIOB or equivalent

NEBOSH or safety qualification

Tools

Project management software

CAFM software

Job description

Job Overview

The Small Works Manager is responsible for overseeing and delivering multiple small-scale construction, maintenance, and improvement projects across client portfolios. This role manages the end-to-end delivery of minor works projects, typically under £250,000, ensuring quality execution, client satisfaction, and compliance with all relevant regulations and JLL standards.

Project Management & Delivery

Manage a portfolio of small works projects from inception through completion, including refurbishments, fit-outs, maintenance upgrades, and minor construction works. Coordinate all project phases including feasibility, design, procurement, construction, and handover. Develop project schedules, budgets, and resource plans to ensure timely and cost-effective delivery. Monitor project progress against key milestones and implement corrective actions when required.

Client & Stakeholder Management

Serve as primary point of contact for clients on assigned small works projects. Conduct regular site visits and client meetings to review progress and address concerns. Manage client expectations and ensure clear communication throughout project lifecycle. Build and maintain strong relationships with clients, contractors, and internal JLL teams.

Contractor & Vendor Management

Procure and manage contractors, subcontractors, and suppliers in accordance with JLL and client procurement policies. Oversee contractor performance, ensuring adherence to specifications, timelines, and safety standards. Review and approve contractor invoices and payment applications. Maintain approved contractor lists and conduct periodic performance evaluations.

Financial Management

Prepare cost estimates and budget proposals for small works projects. Monitor project expenditures and implement cost control measures. Process change orders and manage variations to scope. Ensure accurate financial reporting and forecasting.

Compliance & Quality Assurance

Ensure all works comply with building regulations, health and safety legislation, and relevant codes of practice. Conduct regular site inspections to verify quality standards and compliance. Manage CDM (Construction Design and Management) requirements for applicable projects. Maintain comprehensive project documentation including permits, warranties, and as-built drawings.

Health, Safety & Environment

Champion health and safety best practices across all project activities. Conduct risk assessments and implement appropriate mitigation measures. Ensure contractors maintain safe working environments and comply with JLL safety protocols. Investigate and report incidents in accordance with company procedures.

Essential Requirements

• Minimum 3-5 years experience managing construction or maintenance projects
• Proven track record delivering multiple concurrent small works projects
• Strong understanding of UK building regulations and construction industry standards
• Experience with contractor procurement and management
• Proficient in project management software and Microsoft Office suite

Desirable Requirements

• Degree or professional qualification in Construction Management, Building Surveying, Civil Engineering, or related discipline p
• MRICS, MCIOB, or equivalent professional membership
• NEBOSH Construction Certificate or equivalent health and safety qualification
• Experience in facilities management or corporate real estate environment
• Knowledge of CDM Regulations 2015
• Experience with CAFM systems and project management platforms

Technical Skills

Sound understanding of construction methods, materials, and building systems. Ability to read and interpret technical drawings and specifications. Working knowledge of relevant legislation and industry best practices.

Project Management

Strong organizational skills with ability to manage multiple projects simultaneously. Effective planning, scheduling, and resource allocation capabilities. Proactive problem-solving and decision-making skills.

Communication

Excellent written and verbal communication skills. Ability to prepare clear reports and presentations. Strong negotiation and influencing abilities.

Commercial Acumen

Budget management and cost control expertise. Understanding of procurement processes and contract administration. Value engineering and cost optimization mindset.

Client Focus

Customer-centric approach with commitment to service excellence. Ability to build trust and maintain professional relationships. Responsive to client needs and concerns.

About JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is a leading provider of facilities management solutions, delivering services to a wide range of clients across the UK. We pride ourselves on our commitment to quality, safety, and excellence across all aspects of our business.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

This role requires regular travel to client sites across the designated region. Flexibility in working hours may be required to accommodate project demands and client requirements. Office-based work balanced with significant time on construction sites conducting inspections and managing contractors.