Contract Support Officer

Old Moat; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Manchester City Council is seeking a Contract Support Officer for a 12-month full-time position within the Contracts Team in the Adults directorate. This role focuses on supporting contract management processes to enhance health and care services in Manchester, offering training and professional development opportunities. Ideal for recent graduates or those with relevant experience, the position promotes an inclusive workplace and the chance to contribute to a vibrant community.

Benefits

Generous holiday allowance

Local government pension scheme

Enhanced parental leave

Learning and development opportunities

Volunteering leave

Qualifications

• Solutions focused and embraces challenges with a positive mindset.
• Enthusiastic and passionate about helping people.
• Willingness to undertake professional development.

Responsibilities

• Support contract management and oversee the contracts team inbox.
• Participate in drafting and negotiating contracts.
• Assist in improving health and care outcomes.

Skills

Communication

Organizational skills

Problem-solving

Job description

Working Hours: 35 hours per week

Contract Type: 12 Months Fixed Term, Full-Time

Closing Date: 6 June 2025

Closing Time: 11.59pm

This Role is subject to -

BPSS (Baseline Personnel Security Standard) Clearance - This post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

Manchester is fantastic and we want you to be a part of it

We are excited to be expanding our current Contracts Team within the Adults directorate to be recruiting to a Contract Support Officer roles to assist us in delivering the organisations mission of improving health and care outcomes for the people of Manchester.

Why?.. Manchester is a vibrant and multi-cultural city where it’s citizens are at the heart of everything we do. As a cosmopolitan city, we pride ourselves in welcoming and celebrating diversity, drawing on the many cultures to continuous driving the city forward. With over 500,000 people living across the city, health and care services are at the centre of ensuring our citizens are supported to live independent and positive lives, improving outcomes for people in receipt of care in the community. This is where the Manchester Local Care Organisation comes in (MLCO).

The MLCO has been established by its partners: NHS Manchester ICB, Manchester City Council, Manchester University NHS Foundation Trust, Greater Manchester Mental Health Service NHS Trust and Manchester Primary Care Partnership to integrate, plan and manage community health and social care across the City. The goal is to improve outcomes for our citizens and support individuals to make informed choices about their health and care needs.

By working in an integrated setting, we are bringing community health and social care services together, removing barriers to seamless care for both patients and citizens accessing services. If this interests you and you feel that you can contribute to our mission then please continue reading..

Opportunity/Role

These exciting opportunities are being introduced in recognition of the important work the Contracts team undertakes within the MLCO and Manchester City Council but supporting our front line teams in delivering the best care of our citizens

Each role offers an opportunity for professional development and experience to be gained to support future career progression and is an ideal position for individuals fresh out of education or individuals with real work life experience who are keen to personally develop and engage in a rewarding career.

The roles both operate 35hrs per week, Monday to Friday. The successful post-holders will receive training and development in drafting, negotiating and managing contracts as well as being the focal point for the contracts team inbox. We promote hybrid working as well as offering the post-holders the opportunity to work in heart of the city centre.

Please can you ensure when applying for this role that you complete the personal statement section against the role criteria.

For an informal discussion about the post, please contact James Probert - MLCO Head of Contracts on 07866 989 925 / [e-mail] / call via MS Teams.

Successful Candidate Attributes

The Post-holder Will Need To

• Be solutions focused and embraces the unknown through resilience and a positive mindset
• Be enthusiastic, personable and passionate about helping people live their best lives possible
• Be keen to learn and develop oneself to meet the challenges and opportunities facing Manchester’s public sector.
• Challenge the “norm” and introduce new ideas to improving current operating models.
• Hold personal integrity and be passionate about their standards of work.
• Be highly organised & efficient to contribute to the success of the role and other projects, gathering information and undertaking enquiries as and when necessary,
• Be confident in a range of communication skills to correspond with a variety of internal and external stakeholders to ensure commitment to a high level of customer service and reputation of the team.
• Be willing to undertake professional development.
  
  

This will be a varied role with opportunities to develop your skills, experience and knowledge base.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester
  
  

Benefits We Offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
  
  

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
  
  

Guaranteed Assessment Scheme

Requirements

We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition
  
  

When You Join Us

We’re a Disability Confident Employer, Offering

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
  
  

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you’re successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

Required

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role
  
  

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other Relevant Information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

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