Contract Support Lead – Governance & Delivery

Cambridge City Council; Cambridge; Hybrid; GBP 43,000 - 49,000; Full time

Benefits offered by this job

Learning and Development

Local Government Pension Scheme

Flexible Working

Generous annual leave

Relocation support

Cycle to Work

Job summary

Cambridge City Council is seeking an experienced Contract Support Team Leader to lead the contract support function within the Delivery Assurance Team. You will oversee contract monitoring, procurement support, KPI reporting and contractor performance across City Services.

You will collaborate with managers, contractors and suppliers to drive compliance, value for money and continuous improvement, while managing multiple contracts and governance activities.

Qualifications

• Experience of contract monitoring, procurement support, or contract management within a public sector, housing, construction, or commercial environment.
• Experience of coordinating multiple contract or procurement activities simultaneously.
• Experience of using contract management, asset management, or procurement systems.
• Experience of supporting audit, compliance, or governance activities.
• Strong analytical and reporting skills, with the ability to produce meaningful management information and performance reports.
• Excellent communication and stakeholder management skills.
• The ability to negotiate effectively and build positive working relationships with contractors, suppliers, and colleagues.
• The ability to occasionally travel across the city as required.

Responsibilities

• Lead and coordinate the contract support function across a diverse portfolio of contracts.
• Support and manage procurement and tender exercises in accordance with procurement regulations, governance frameworks, and legislative requirements.
• Coordinate contract monitoring activities and ensure robust performance management arrangements are in place.
• Support the management of contract variations, disputes, complaints, improvement plans, and additional works.
• Negotiate with contractors and suppliers where required to achieve positive outcomes.
• Produce performance dashboards, compliance reports, and contract monitoring information for managers and senior stakeholders.
• Support audit, assurance, and governance activities, ensuring compliance with corporate and regulatory requirements.
• Work collaboratively across services to drive continuous improvement and value for money.

Skills

Contract monitoring

Procurement support

Contract management

Multi-contract coordination

Procurement systems

Audit & governance

Analytical reporting

Stakeholder management

Negotiation

Travel flexibility

Job description

Cambridge City Council is seeking an experienced Contract Support Team Leader to lead the contract support function within the Delivery Assurance Team. You will oversee contract monitoring, procurement support, KPI reporting and contractor performance across City Services.

You will collaborate with managers, contractors and suppliers to drive compliance, value for money and continuous improvement, while managing multiple contracts and governance activities.