Contract Supervisor

Biffa Waste Services; Monkton Heathfield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Discounts (retail/leisure)

Holiday and travel discounts

Bike to work

Career development

Job summary

Biffa is seeking a Contract Supervisor to oversee the Somerset Recycling Centres from Priorswood Depot, Taunton. The role combines hands-on site activity with administration, reporting and people management across the contracted sites.

You will supervise site teams, ensure safe operations, manage resources within budgets, and drive performance while maintaining strong client relationships and compliance with health, safety and environmental regulations.

Qualifications

• Experience managing local authority contracts in recycling or waste management.
• Strong knowledge of health, safety and environmental legislation.
• Proven track record leading large teams.
• Strong budget and resource management abilities.
• Excellent communication and negotiation skills.
• Capable of working independently in a fast-paced environment.

Responsibilities

• Supervise day-to-day operations across the Somerset Recycling Centres, ensuring sites run safely and to the required standards.
• Lead, support and motivate Site Managers, Operatives and agency staff, ensuring staffing and performance levels.
• Ensure contract compliance with health & safety, environmental legislation and permits.
• Plan and organise staff, agency resources, equipment and other requirements within budgets.
• Drive recycling performance and operational efficiency in line with legislation.
• Coordinate planned and reactive maintenance with Facilities Management for safety and operation.
• Maintain strong relationships with client, customers, contractors and regulators.
• Monitor performance through audits, reporting, and corrective actions.

Skills

People management

Budget management

Health & Safety knowledge

Leadership

Communication skills

Job description

Lead the Charge in Recycling: Join Us as a Contract Supervisor

Location: Somerset, based at Priorswood Depot, Taunton

Hours: 37.5 hours per week

Working Pattern: 5 days out of 7, including weekends. Two consecutive rest days where possible (not both weekend days)

Vehicle: Company van and fuel card, with personal use available.

A quick look at the role.

As Contract Supervisor, you'll play a key role in the day-to-day running of the Somerset Recycling Centres, ensuring the contract operates safely, efficiently and in line with Biffa and client requirements. You'll be responsible for supervising site teams, managing resources, maintaining high standards of health, safety and environmental compliance, and making sure customers receive an excellent service. It's a hands-on role combining site-based operational activity with administration, reporting and people management across the contracted sites.

Your core responsibilities.

• Supervise the day-to-day operations across the Somerset Recycling Centres, ensuring sites run safely, efficiently and to the required standards.

• Lead, support and motivate Site Managers, Site Operatives and agency staff, ensuring appropriate staffing, training and performance levels are maintained.
• Ensure the contract remains fully compliant with health & safety, environmental legislation, permits, site working plans and Biffa procedures.
• Plan and organise staff, agency resource, equipment and other operational requirements while keeping within agreed budgets.
• Drive recycling performance and operational efficiency, ensuring materials are processed and dispatched safely, efficiently and in line with legislation.
• Coordinate planned and reactive maintenance with the Facilities Management team, ensuring plant and equipment remain safe, compliant and operational.
• Maintain strong relationships with the client, customers, contractors, regulators and members of the public, ensuring excellent service levels across the contract.
• Monitor performance through audits, reporting and corrective actions, including health & safety inspections, incident investigations, compliance checks and continuous improvement activity.

Requirements

Our essential requirements.

• Experience managing local authority contracts, ideally within recycling, waste management or similar operational environments.
• Strong knowledge of Health & Safety, environmental and transport legislation relevant to recycling centres and operational sites.
• Proven experience managing large teams, with the ability to lead, motivate and develop people effectively.
• Strong financial and budget management skills, with the ability to manage resources and deliver against operational targets.
• Excellent communication and negotiation skills, with the confidence to build effective relationships at all levels.
• Able to work independently in a fast-paced environment, managing changing priorities while maintaining high standards of service and performance.

Benefits

And here's why you'll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching - because if you don't grow, we don't grow.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we are turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that is shared by our 11,500+ people around the country, who trust us to provide them with a career that is always rewarding, often challenging, but never dull. And it's why we are the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.