Operations Supervisor

Biffa Waste Services; Truro; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Job summary

Biffa Waste Services is seeking an Operations Supervisor for the Truro Depot. You will lead daily street cleansing and waste services, manage teams, resources, and schedules to meet contractual standards and safety requirements.

Reporting to the Operations Manager, you will ensure efficient operations, strong safety practices, and high performance. A UK driving licence and supervisory experience are essential for this role.

Qualifications

• Two items listed under requirements: valid UK driving licence and proven supervision experience in operations/waste/logistics.

Responsibilities

• Plan & Organise: Coordinate daily operations, crew deployment, and allocate resources to meet service requirements.
• Resource Scheduling: Maintain staffing, vehicle, and equipment schedules for efficiency.
• Team Leadership: Manage inductions, attendance, performance, coaching, and policy adherence.
• Compliance & Reporting: Ensure timely reports, timesheets, and schedules comply with standards.
• Health & Safety: Promote safety culture and address unsafe practices or incidents promptly.
• Client Engagement: Build positive relationships with Local Authorities and partners.
• Continuous Improvement: Identify enhancements to service delivery and complete required training.

Skills

Team supervision

Operations experience

Job description

Operations Supervisor

Location: Truro Depot

Shift: Monday to Friday (40 hours)

Join Biffa and play a vital role in keeping our communities clean, safe, and sustainable. We’re looking for a proactive Operations Supervisor – Streets to lead the daily delivery of street cleansing and waste services, ensuring operational excellence, safety, and compliance across all activities.

About the Role

Reporting to the Operations Manager, you’ll be responsible for managing teams, resources, and schedules to deliver efficient street cleansing and waste collection services. You’ll ensure that all operations run smoothly, meet contractual standards, and uphold Biffa’s high standards of safety and performance.

Key Responsibilities

• Plan & Organise: Coordinate daily operations, crew deployment, and allocate vehicles, equipment, and materials to meet service requirements.
• Resource Scheduling: Maintain effective staffing, vehicle, and equipment schedules to ensure operational efficiency.
• Team Leadership: Manage inductions, attendance, and performance, providing coaching and support in line with company policies.
• Compliance & Reporting: Ensure accurate completion of reports, timesheets, and schedules, maintaining full compliance with contract and company standards.
• Health & Safety: Promote a strong safety culture, enforce procedures, and take prompt action on unsafe practices or incidents.
• Client Engagement: Build and maintain positive working relationships with Local Authorities and partners, representing Biffa professionally at meetings.
• Continuous Improvement: Identify opportunities to enhance service delivery, support business objectives, and complete all required training.

Requirements

• Full, valid UK driving licence (able to drive vehicles up to 3.5T).
• Proven experience supervising teams within operations, waste management, logistics, or a similar environment.

And here’s why you’ll love it at Biffa.

• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.