Contract Operations Analyst. - Fixed Term 12 Month Contract (Maternity Leave)

Sailpoint; United Kingdom; Remoto; GBP 42.000 - 60.000; Tempo integral

Resumo da vaga

SailPoint is seeking a Contract Operations Analyst for a fixed-term 12-month period to support the contract operations team. The role is fully remote within the UK and focuses on contract templates, data accuracy, and coordinating responses to internal and external requests.

The ideal candidate will have 3+ years in a SaaS or commercial environment, solid Salesforce experience, and the ability to manage multiple matters during quarter-end and year-end cycles.

Qualificações

• 3+ years in a SaaS company or commercial environment.
• Strong problem solving and independent work ability.
• Experience with Salesforce is required.
• Familiar with CPQ and QTC processes.
• Attention to detail and organized workflow.
• Excellent written and verbal communication.
• Ability to coordinate cross-functional teams.
• Manage multiple matters during quarter-end and year-end timelines.

Responsabilidades

• Coordinate/allocate responses to internal and external partner requests for contracts.
• Manage lifecycle of templates: NDAs, SaaS agreements, SOWs, DPAs, and related documents.
• Assist with creation/distribution of Delivery Notices for SailPoint offerings and services.
• File executed agreements with linked attributes to accounts.
• Maintain account and contract data in Salesforce and CLM system.
• Provide project management support as needed.

Conhecimentos

Salesforce

QTC processes

CPQ processes

Communication skills

Formação

Bachelor's degree or global equivalent experience

Ferramentas

CLM

Descrição da vaga

Contract Operations Analyst - fixed term for 12 months

SailPoint is the leading Identity Governance Administration (IGA) product and the only multi-tenant SaaS solution on the market. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time, delivered at the scale our enterprise customers’ demand.

The Contracts Operations Analyst will support SailPoint’s Contract Operations’ customer-facing team. This is a fantastic opportunity for the right candidate to assist in the growth and development of a critical back-end company function and to contribute to company year-end goals.

Roles and responsibilities:

• Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests


• Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements (DPAs), and transactional documents


• Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services


• Filing fully executed agreements with attributes identified and linked to customer and partner accounts


• Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system


• Undertaking specific project management support, as needed

Minimum Requirements:

• 3+ years working in a SaaS company or commercial environment is preferred


• High aptitude for creative problem solving


• Strong ability to work and think independently


• Prior experience with Salesforce a must, quote to cash system (QTC) and CPQ processes preferred


• Excellent attention to detail – methodical, organized, and process driven


• Excellent communication skills – written and verbal


• Ability to deal with all levels of stakeholders and colleagues and to facilitate co-ordination of cross-functional teams


• Ability to manage multiple matters, under pressure and in line with Quarter-End and Year-End timescales

Path to success:

Within 1 month:

You will shadow team members to learn the SailPoint processes of contracting and workflow. You will review internal courses and resources to gain knowledge of how our sales teams work and engage with the Contracts team.

Within 3 months:

You will be familiar with the Contracts team workflow and effectively triage requests through Salesforce and Outlook. You’ll be proficient in framings within the CLM tool and assist in iterations and updates of the CLM implementation. You’ll execute quotes in a timely fashion. You will have built relationships with the Deal Desk, Accounts and global Contracts teams.

Education:

Bachelor’s degree or global equivalent experience

Location:

Fully remote role based in any UK city

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.