Contract Manager (Repairs & Maintenance)

Midland Heart Ltd; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits for a Contract Manager to join a dedicated team focused on delivering high-quality repairs and maintenance services. This role is pivotal in ensuring safe and affordable homes for tenants, requiring strong contract management skills and financial oversight. As a leader, you will manage multiple contracts while fostering professional relationships across departments. Join a large, ambitious housing organization that values its employees and offers a supportive environment for career growth. If you have a passion for making a difference in the community, this role is for you!

Qualifications

• Significant technical experience in construction or maintenance-related contract management.
• Strong knowledge of NHF contracts and operational environments.

Responsibilities

• Manage responsive maintenance and ensure timely, cost-effective service delivery.
• Lead and develop a team of Void Supervisors to achieve targets.

Skills

Contract Management

Financial Acumen

People Management

Compliance Legislation

Contract Law Knowledge

Communication Skills

Education

HNC or equivalent in construction or maintenance

Job description

Contract Manager (Repairs & Maintenance)

Location: Birmingham & Surrounding areas, B69 4PN.

We have an exciting opportunity for a Contract Manager to join our In-House Maintenance team, helping deliver a high-quality repairs service to our tenant’s homes. This is a fantastic opportunity for an experienced and knowledgeable maintenance professional who is passionate about ensuring we can provide safe and affordable homes in our community.

Utilising your contract management skills and financial acumen, you’ll manage responsive maintenance, void, damp and mould, and disrepair works and services, ensuring they are delivered in a timely, cost-effective, customer-focused, and safe manner. You’ll be accountable for the operational management of multiple contracts and projects, being mindful of annual budgets and revenue projects whilst building strong professional relationships with colleagues across the organisation, including finance and procurement.

As well as managing sub-contractors, you’ll also lead and manage the performance and development of a team of Void Supervisors, providing coaching and other development support as required.

Our ideal candidate? Your CV and covering letter should highlight the following:

• A relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance-related contract management.
• Experience of compliance legislation and strong knowledge of contract law, specifically NHF contracts and the use of NHF rates in an operational environment.
• Experience of managing and meeting social housing KPI’s and SLA’s.
• People management experience, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.

Who are Midland Heart? We’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.