Contract Manager (Paas/Iaas/Caas)

Project People; Reading; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Project People are recruiting a Contract Manager to lead the life cycle management of PaaS, IaaS and CaaS contracts for a major telecoms client. You will balance strategic portfolio growth with delivery against agreed SLAs and optimise revenue while mitigating commercial risk.

This hybrid role in Reading requires coordinating with Legal, Finance, Technical Experts and Account Leads to manage amendments, renewals and disputes, maintain contract documentation, and report on performance, risk and

Qualifications

• Minimum 3 years of contract management experience in telecommunications, technology, or digital infrastructure.
• Experience managing complex commercial contracts through their full life cycle with enterprise or public sector customers.
• Direct experience with PaaS, IaaS, or CaaS contracts.
• Professional certification in contract or commercial management (eg, WCC, CIPS, CCCM, or NEC qualifications) is a bonus
• Exceptional communication, negotiation, presentation, and stakeholder management skills.
• Strong organisation and time management skills, with the ability to prioritise tasks and work independently in a fast-paced environment.

Responsibilities

• Develop and implement strategies to optimise contract life cycle management.
• Evaluate contract proposals and deliver strategic recommendations aligned with business priorities.
• Build strong relationships with key decision-makers at potential and existing customer accounts.
• Provide strategic guidance and facilitate clear communication across senior leadership, internal teams, and customer stakeholders.
• Manage a portfolio of active PaaS, IaaS, and CaaS contracts throughout their life cycle, ensuring all deliverable meet agreed timelines and specifications.
• Proactively monitor performance against SLAs, mitigating risks to ensure operational and regulatory compliance.
• Oversee all contract amendments, variations, renewals, and dispute resolutions in accordance with policy.
• Collaborate with internal teams, including Technical Experts, Strategic Account Leads, New Business Managers, Legal, Finance, and Operational teams.
• Prepare and present reports on contract performance, revenue generation, customer satisfaction, and strategic initiatives.
• Support regulatory, health & safety, environmental, business continuity, and information security standards.
• Maintain accurate contract documentation, recordkeeping, and conduct continuous improvement audits.

Skills

Contract management

Stakeholder management

Negotiation

Communication skills

Education

Degree in related field

Job description

Contract Manager ( PaaS/IaaS/CaaS )

Permanent

Hybrid - Theale office/Home

We are partnering with a leading Telecommunications company to recruit an experienced Contract Manager.

Role Overview

Reporting to the Head of Contract & Commercial Performance, you will lead the execution and life cycle management of power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts. In this pivotal commercial role, you will balance strategic portfolio growth with operational contract delivery, driving customer satisfaction, enforcing service level agreement (SLA), mitigating commercial risk, and optimising revenue generation across the mobile infrastructure portfolio.

What You'll Be Doing

• Develop and implement strategies to optimise contract life cycle management.
• Evaluate contract proposals and deliver strategic recommendations aligned with business priorities.
• Build strong relationships with key decision-makers at potential and existing customer accounts.
• Provide strategic guidance and facilitate clear communication across senior leadership, internal teams, and customer stakeholders.
• Manage a portfolio of active PaaS, IaaS, and CaaS contracts throughout their life cycle, ensuring all deliverable meet agreed timelines and specifications.
• Proactively monitor performance against SLAs, mitigating risks to ensure operational and regulatory compliance.
• Oversee all contract amendments, variations, renewals, and dispute resolutions in accordance with policy.
• Collaborate with internal teams, including Technical Experts, Strategic Account Leads, New Business Managers, Legal, Finance, and Operational teams.
• Prepare and present reports on contract performance, revenue generation, customer satisfaction, and strategic initiatives.
• Support regulatory, health & safety, environmental, business continuity, and information security standards.
• Maintain accurate contract documentation, recordkeeping, and conduct continuous improvement audits.

What we are looking for

• Minimum 3 years of contract management experience within telecommunications, technology, or digital infrastructure sector.
• Experience managing complex commercial contracts through their full life cycle with enterprise or public sector customers.
• Direct experience and familiarity with PaaS, IaaS, or CaaS contracts.
• Degree in Business, Commercial Management, Law, Engineering, Finance, or equivalent practical experience.
• Professional certification in contract or commercial management (eg, WCC, CIPS, CCCM, or NEC qualifications) is a bonus
• Exceptional communication, negotiation, presentation, and stakeholder management skills.
• Strong organisation and time management skills, with the ability to prioritise tasks and work independently in a fast-paced environment.