Contract Manager – Municipal Collections - 12-month FTC

Bristol Waste Company; Bristol; On-site; GBP 68,000; Full time

Job summary

An established industry player is seeking a Contract Manager for Municipal Collections to lead a frontline operational team. This pivotal role involves ensuring compliance with legislation, managing budgets, and driving service excellence. You'll inspire a motivated workforce while enhancing waste management services through innovative practices. Join a forward-thinking organization committed to sustainability and social value, where your leadership will directly impact the community and contribute to Bristol's cleanliness and safety. If you're ready to make a difference in a dynamic environment, this opportunity is for you.

Benefits

25 days annual leave plus 8 bank holidays

5% employer pension contribution

Mental Health support programs

BUPA Health Cash Plan

Employee referral scheme

Dedicated learning and development team

Employee recognition awards

Flexible working options

Qualifications

• Proven leadership abilities in diverse environments.
• Waste industry knowledge including relevant legislation.
• Experience managing complex employee relations.

Responsibilities

• Lead a large operational team delivering municipal collections.
• Ensure compliance with health & safety and environmental regulations.
• Prepare annual budgets and manage financial targets.

Skills

Leadership

Waste Industry Knowledge

Communication Skills

Analytical Skills

Project Management

Financial Acumen

Emotional Intelligence

Attention to Detail

Education

CPC Transport Operations Qualification

IOSH Managing Safely

Job description

Contract Manager – Municipal Collections - 12-month FTC

Join to apply for the Contract Manager – Municipal Collections - 12-month FTC role at Bristol Waste Company

Contract Manager – Municipal Collections - 12-month FTC

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Join to apply for the Contract Manager – Municipal Collections - 12-month FTC role at Bristol Waste Company

SALARY: £67,337 per annum (12-month FTC)

HOURS: 40 per week, Monday – Friday – 7am – 3pm

LOCATION: Albert Road, Bristol

Contract Manager – Municipal Collections - 12-month FTC

About Bristol Waste Company

What we do is important – we’re here to keep Bristol, and beyond, clean, and safe.

We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.

Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.

Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.

We want people who share our values and want to work with us to drive our business forward.

Purpose Of The Role

To lead a large frontline operational team delivering the municipal collections service (refuse, recycling and ancillary), and undertake operational programmes, projects and assignments as allocated.

Responsible for critical service delivery leadership, you will monitor the operations, ensuring a safe working environment, compliance with all legislation, regulations, financial and budgetary parameters. You will ensure that operations meet service KPIs, goals and contractual key measures in line with business and customer expectations, whilst demonstrating exemplary leadership.

The role requires the post holder to be a lateral thinker, action oriented, challenge existing practices to improve overall customer service whilst seeking value for money and long-term economic benefits to the business.

Key Responsibilities

• A key member of the operations leadership team, to ensure effective talent management and use of resources in achieving key performance targets.
• Ensure that all services are compliant with health & safety, current disposal/ handling/ transportation legislation and codes of practice and environmental regulations.
• Preparation of annual budgets, ensuring that services are delivered within budget and all financial targets are met.
• Delivering the objectives, vision and values of Bristol Waste Company, through a motivated workforce whilst ensuring that communications and messaging are consistent throughout.
• Drive a culture of excellent leadership, continuous improvements and develop opportunities to improve the effectiveness of the sites and service delivery. Mentor and coach team members, providing developmental opportunities to support succession planning.
• Be the focus of collaborative working across the municipal service (Collections, Fleet and Processing) to provide integrated waste solutions using best practice and through continuous improvement.
• Improve, innovate and enhance the waste and resource management service whilst ensuring legislative compliance.
• Develop, review and implement operational policies and procedures. Ensure that all management systems are effectively organised and operated, to deliver a productive service with accurate management information. Ensure that systems and processes are in place to monitor and track customer feedback and queries. Ensure all are resolved and appropriate action and/or service improvement is taken.
• Relationship building internally and externally (customers, suppliers, employees and BCC), always ensuring that we deliver a great customer experience.
• To lead allocated projects as directed. These may include: due diligence, pricing analysis and the configuration, management and implementation of new BWC services systems or practices.
• Be part of the managerial team responsible for the delivery of winter maintenance activities carried out on behalf of the Council. Act as the responsible person for gritting activities when allocated on the rota.
  
  

Essential Requirements For The Role

• Proven leadership abilities in diverse, challenging environments, inspiring and developing others to achieve business objectives
• Waste industry knowledge including relevant legislation
• CPC Transport operations qualification?
• Demonstrated empathy and emotional intelligence
• Excellent communication and interpersonal skills, able to build strong relationships with internal and external stakeholders at all levels
• Experience in managing complex employee relations and working with trades unions
• Excellent literacy & analytical skills
• Experience of delivering and managing organisational change
• Highly motivated with a "can do" attitude and the ability to use own initiative
• Good attention to detail and the ability to prioritise effectively
• Ability to work under pressure and to make decisions to tight deadlines
• Self-driven, results-orientated with a positive outlook and a clear focus on high quality
• Financial acumen to manage large, complex, budgets
• Project management capability
• Robust understanding of finance, budgeting, including profit and loss
• Current driving licence valid for use in the United Kingdom
• IOSH Managing Safely
  
  

Our Benefits

Full Job Description can be provided upon request.

• Annual leave package of 25 days plus 8 bank holidays.
• Employer contribution of 5% into the company pension scheme.
• Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
• Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
• Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
• Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
• Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
• We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.
  
  

Everyone Belongs

At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation.

We give fair and equal consideration to all applications.

We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.

Important Note On Applying

• Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
• Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
• If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.
  
  

Contact Us

Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:

• [e-mail]
• 0117 440 6676
  
  

Thank you for your interest in joining Bristol Waste Company.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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