Contract Manager

Boden Group; Inverness; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

The Boden Group is seeking an experienced Contract Manager to lead Hard FM for a major PFI healthcare contract. You will own service delivery, financial performance, compliance and client relationships across a complex environment, with a multidisciplinary team under your leadership.

Hybrid working is offered: around two days on site each week, with the remainder remote. The role may involve weekly travel and occasional overnight stays to support site visits and contract requirements.

Qualifications

• PFI contract management experience is required.
• Experience in healthcare FM or similarly complex environments.
• Strong budgeting and forecasting skills.
• Excellent stakeholder and client management.
• Health & safety qualifications such as IOSH/NEBOSH/SMSTS are beneficial.

Responsibilities

• Lead delivery and performance of Hard FM across the contract.
• Manage a multidisciplinary team of technical, engineering and admin staff.
• Own budgets, forecasting and financial performance for the contract.
• Manage lifecycle budgets and projects to maintain assets.
• Ensure statutory compliance and contract standards are met.
• Maintain relationships with senior clients and stakeholders.
• Monitor KPIs, risks and opportunities and drive improvements.
• Produce monthly performance reports on compliance and workload.
• Oversee supply chain partners to meet service standards.
• Promote safety, quality and customer service across the contract.

Skills

PFI contract management

Healthcare FM experience

Budgeting & forecasting

Stakeholder management

Leadership

CAFM systems experience

Education

Facilities, Estates or technical qualification

Tools

CAFM systems

Job description

Are you an experienced FM Contract Manager with a strong background in PFI and healthcare environments?
A leading Facilities Management provider is seeking a Contract Manager for an urgent 6 12 month fixed-term opportunity. You ll take overall responsibility for Hard FM service delivery, commercial performance, compliance and client relationships across a complex healthcare contract.
Flexible working arrangements can be considered, with approximately two days per week on site and the remainder working remotely. Candidates able to travel and stay overnight when required are encouraged to apply.

The Role As the Contract Manager, you ll:

• Lead the delivery and performance of Hard FM services across the contract.
• Manage a multidisciplinary team covering technical, engineering and administrative functions.
• Take responsibility for contract budgets, forecasting, costs and financial performance.
• Manage lifecycle budgets and projects to ensure assets are maintained effectively.
• Ensure statutory compliance and contract standards are consistently achieved.
• Maintain strong relationships with senior clients and key stakeholders.
• Monitor KPIs, risks and opportunities, implementing appropriate improvement plans.
• Produce monthly performance reports covering compliance, workload, risks and opportunities.
• Manage supply chain partners and contractors to ensure service standards are achieved.
• Drive a strong culture around safety, quality and customer service.

You To be successful in the role of Contract Manager, you ll bring:

• Strong PFI contract management experience essential.
• Previous FM experience within healthcare or another complex environment.
• A relevant Facilities, Estates or technical qualification.
• Strong commercial awareness with significant budgetary and forecasting experience.
• Experience managing CAFM systems, compliance and performance reporting.
• Good technical knowledge of building services and Building Regulations.
• Strong client and senior stakeholder management skills.
• A recognised Health & Safety qualification such as IOSH, NEBOSH or SMSTS.
• Excellent analytical, problem-solving and leadership skills.

Knowledge of healthcare engineering guidance would be advantageous.

What's in it for you?

• 6 12 month fixed-term contract.
• Flexibility around salary or day-rate arrangements.
• Hybrid working with approximately two days per week on site.
• Senior responsibility for a complex and high-profile FM contract.
• Opportunity to lead an established multidisciplinary team.
• Potential flexibility for candidates based further afield who can accommodate weekly travel and an overnight stay.

A relevant background check will be required for the successful candidate.