Contract Manager - Cleaning

Bidvest Noonan; West Byfleet; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bidvest Noonan is seeking an Assistant Contract Manager to oversee cleaning services on site across the designated location. You will be responsible for leading an operational delivery team, driving performance and ensuring client satisfaction.

Key duties include developing the account strategy, managing stakeholders, achieving KPIs and audits, and recruiting and retaining qualified cleaning operatives. A strong leader with excellent communication and change-management skills is ideal.

Qualifications

• Experience leading cleaning operations and contracts.
• Strong communication with stakeholders.
• Ability to recruit and train staff.
• Knowledge of KPI and audit compliance.
• On-site management experience.

Responsibilities

• Drive strategic development of the account and guide the delivery team.
• Manage stakeholders and ensure a high level of service performance across onsite teams.
• Drive and measure KPI and audit compliance with operational teams.
• Apply industry best practices to assigned locations on site.
• Endorse and implement new company initiatives.
• Recruit, train and retain cleaning operatives and ensure safety documentation.
• Maximise communication across the campus and uphold professional image.

Skills

Communication

Leadership

Change Management

Client Relationships

Teamwork

Problem Solving

Tools

Driving Licence

Job description

Location: Woodberry Down, N4 2NZ (mobile across a large number of properties)

Shift: Monday to Friday from 08:00am - 5:00pm

Are you looking for a new role within the cleaning sector? Do you have a proven background within a leadership role? If so we are keen to hear from you!

We are looking for a new Assistant Contract Manager to join us onsite with our client. Within this role, you'd be responsible and take accountability for the provision of Cleaning Services across the site.

Key Responsibilities

• You'd drive the strategic development of the account, by s upporting and developing an operational delivery team capable to achieve and exceed our clients expectations and account performance metrics.
• Manage the stakeholder’s expectation and ensure a high level of service performance across the onsite teams.
• Drive and measure with operational teams, full compliance with KPI and audit requirements.
• Application and development of industry best practice to assigned locations on site.
• Endorsing new Company initiatives and ensuring they are implemented
• To ensure the recruitment and retention of a core group of competent capable cleaning operatives and janitors to deliver best in class cleaning solution.
• To ensure all staff are fully trained in cleaning techniques including Health and Safety and to ensure that documentary evidence of same.
• Ensuring that communication across the campus is maximised at all levels and represents the professional image of the Company
• Do you enjoy developing and maintaining strong internal customer relationships?

What we are looking for

• Do you have excellent communication skills? Both verbal and written?
• Must have Driving Licence
• Do you have experience within Change Management? Having a proven background with the ability to identify, implement and manage change?
• Do you have an extensive experience in client relationship management?
• Do you have a a proven background within a leader role?
• Are you comfortable working alone and as part of a team?

About Us

Fornearly five decades, we have played a vital role in helping our customerssucceed. Built on strong, long‑standing relationships, our business is poweredby people who are deeply connected to the communities where we live and work.

Ourpurpose guides every action and decision we make: to proudly create safer andhealthier communities today, for tomorrow. It reflects who we are, what westand for, and the impact we strive to make every day.

Acrossour team of 27,000 committed experts, that purpose comes to life throughcommitment, care, and a shared responsibility to the people we serve—now andfor generations to come.When you join Bidvest Noonan, your joining a teamwhere your work has real impact, where your career can grow, where you belong,and where you help shape a safer, healthier future for us all.