Contract Manager

Dalkia UK; London; On-site; GBP 60,000 - 65,000; Full time

Job summary

Dalkia UK seeks an experienced Contract Manager for its facilities maintenance team across Imperial College campuses in London. The role involves ensuring high-quality maintenance services, leading teams, and enhancing operational efficiency. Candidates must possess solid technical knowledge, strong leadership skills, and relevant qualifications such as the NEBOSH Certificate.

Benefits

25 days annual leave + bank holidays, with option to buy 5 more

Life Assurance & Private Medical Insurance after 12 months

Recognition & referral bonus programmes

Volunteering day & Employee Assistance Programme

Qualifications

• Experience leading FM services in a client-facing role.
• Proven experience managing multi-site FM operations.
• Ability to manage financial performance, including P&L oversight.

Responsibilities

• Overseeing planned maintenance and ensuring high-quality service.
• Leading a multidisciplinary team to meet contractual KPIs.
• Managing subcontractor performance and supporting commercial delivery.

Skills

Leadership

Client Relationship Management

Safety Culture

Operational Efficiency

Education

NEBOSH General Certificate

HNC in Building Services Engineering

Recognised engineering apprenticeship

Tools

CAFM systems

Job description

This range is provided by Dalkia UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Dalkia UK

Talent Acquisition Partner | Cipd level 3 & 5

Contract Manager Based across Imperial College Campuses – South Kensington, White City, and Hammersmith

Full-time, Monday to Friday, 8am–5pm

Are you an experienced Contract Manager with a passion for operational excellence and technical leadership?

We’re looking for a dynamic individual to join our team at Dalkia UK, managing facilities maintenance services across Imperial College’s prestigious London campuses.

This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers critical building services across academic and research facilities — 24/7.

What You’ll Be Doing:

• Overseeing planned maintenance and ensuring a responsive, high-quality reactive service
• Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs
• Acting as the key on-site representative, building strong client relationships across multi site facilities maintenance operation.
• Driving safety culture through visible leadership and regular audits
• Identifying operational efficiencies and growth opportunities for the contract
• Managing directly employed staff and suppliers
• Managing subcontractor performance and supporting commercial delivery

What We’re Looking For:

• Solid technical knowledge in M&E and building fabric maintenance
• Proven experience managing multi-site FM operations
• Strong leadership and people management skills
• Proficiency with CAFM systems and reporting tools
• Ability to manage financial performance, including P&L oversight
• Clear, confident communicator able to engage with a wide range of stakeholders

Qualifications & Experience:

• Experience leading FM services in a client-facing role
• NEBOSH General Certificate
• HNC in Building Services Engineering
• Recognised engineering apprenticeship

Why Join Us?

At Dalkia, we offer more than just a role – we provide an environment where you can thrive, grow, and make a lasting impact. You’ll be joining a respected team that values safety, innovation, and collaboration. Expect plenty of variety, responsibility, and the opportunity to shape how we deliver engineering excellence at one of the UK’s top academic institutions.

What We Offer

• 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!
• Life Assurance & Private Medical Insurance (after 12 months)
• Recognition & referral bonus programmes
• Volunteering day & Employee Assistance Programme

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitals and Health Care and Facilities Services

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