Contract Manager

ABM UK; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

ABM UK is seeking a Contract Manager to oversee contract delivery and manage a dedicated team in London. The role involves ensuring compliance, fostering customer relationships, and reporting on performance. Ideal candidates will possess an NVQ/C&G qualification, strong technical understanding, and proven commercial acumen.

Benefits

24/7 GP service

Mental Health support

Get Fit Programme

Cycle to work scheme

Qualifications

• Proven successful working relationships with high-end service providers.
• Strong IT skills required, intermediate to advanced level.
• P&L accountability for all contracts.

Responsibilities

• Management of the contract management team and compliance oversight.
• Monthly contract performance reporting and target reviews.
• Development of new business opportunities.

Skills

Technical Compliance

Communication

Commercial Awareness

Financial Acumen

Education

NVQ / C&G level qualification

Tools

Excel

Job description

LOCATION: London

HOURS: Monday to Friday, 08:00 - 17:00. 1 hr unpaid lunch break. Part of on-call rota, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department [e-mail]. We're here to help!

ROLE OVERVIEW AND PURPOSE

You will work to ensure the full delivery of the customer contract within contractual guidelines and to effectively manage the management and engineering team, through target driven performance requirements, structured review meetings and to work closely with customer to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP and compliance. You will foster strong customer relationships, with a focus on the customers compliance and key deliverables as guided by your direct line manager who will provide support as and when required.

KEY RESPONSIBILITIES

• Effective, ongoing and structured management of the contract management team

• Ongoing Health and Safety reviews across contract portfolio

• Review permits and ensure contractors comply with high-risk works.

• Regular reviews with supervisors and engineering staff to ensure full compliance at all times

• Monthly Contract Report – performance of contract portfolio

• Maintaining PPM compliance and updating of ABM and Customer Logbooks

• Oversee the implementation of the PPM schedule and updating Logbooks and KSC information as required.

• Analytical reporting of contract performance

• The production of an annual business plan for the following year which should be delivered by April 1st each preceding year and should encompass but not be limited to, KPI setting, a new technology/equipment and recommendations, efficiency proposals, upcoming legislative changes, customer service initiatives and an energy and environmental plan.

• Regular performance and target reviews of engineering team

• Appraisals of engineering team

• Holding and execution of disciplinary hearings

• Financial acumen – Full P&L responsibility for your contracts

• Development of new business opportunities

• Working hours 5 days over 7 including participation in Senior Duty Manager rota.

• Support to your line manager

REQUIRED SKILLS AND EXPERIENCE

• Electrical or mechanical qualification at NVQ / C&G level.

• Proven successful working relationships with high end service providers

• Strong Understanding of Technical Compliance

• Excellent knowledge of Excel and IT programmes

• P&L accountability for all contracts

• Commercial awareness

• Strong communicator

• IT Skills – Intermediate / Advanced level

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.